Ward Clerk

About Northern Health:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour's drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne's North is fast

Northern Health are seeking applications from motivated and suitably experienced Ward Clerks to join the Broadmeadows Health Information services & Unit 1 team.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.

Services are provided through our five main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn Centre, and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park and Coburg.

About the Role:

This role is responsible for clerical, administrative and reception duties of the Ward.

Ward Clerks are the first point of contact for staff, patients and visitors to the Ward. You will play key role in managing patient records, coordinating admissions and discharges, answering inquires and providing administrative support to the unit.

Key responsibilities include:

• Obtain current and accurate registration information from patients on admission
• Complete Election for Admission forms (including private insurance and compensable) and ensure patient signs the form as appropriate
• Maintain i.PM (Patient Administration System) to ensure accurate and timely recording of patient and ward data
• Management of admission paperwork
• Managing unit supplies
• Supporting nursing team with clerical tasks
• Coordinate and book ambulance/transport services to facilitate discharges/patient transfers
• Timely and accurate completion of the discharge process procedure
• Coordinating with other departments to ensure smooth workflow across the unit.

To be successful in this role you will have:

• A strong administrative skillset and/or experience in a clerical role; experience in a health care setting and/or busy environment is advantageous.
• IT proficiency and good working knowledge of Patient Administration Systems such as iPM and CPF. Computer literacy using the Microsoft suite of programs.
• Strong communication and interpersonal skills, comfortable working in a team of clinical and non-clinical staff.
• Well-developed time management and ability to demonstrate initiative.

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you.

For further details, please refer to the Position Description. Alternatively, you can contact Lana Austin, Broadmeadows HIS & Ward Clerk Manager via

Applications close on 29 August 2025

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award winning Health and wellbeing program and financial benefits.

• Health and Wellbeing programs, including our new 'Thrive' program
• Flexibility in the workplace and extra leave options and support
• An inclusive and culturally safe space
• Access to salary packaging, EAP, our online library and onsite car parking

Work with us Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.