Receptionist

1 week ago

Melbourne, Victoria, Australia Vetpartners Full time

**Permanent Part-time Receptionist**
**Montrose Veterinary Centre, Hobart, Tasmania**

**Montrose Veterinary Centre**

We have a proud history of supporting our clients and their pets in the Hobart region since 1978. During that time we have grown, remodelled our Montrose Animal hospital and rebuilt our New Norfolk Veterinary clinic. Our purpose-built centres ensure we can provide quality care to our patients. We offer well-equipped consulting rooms, surgical suites and rehabilitation facilities. We have invested heavily to ensure we have the best equipment to run diagnostic workups for our patients. Our equipment includes in house blood analysers and microscopy and a range of imaging technology - radiography, ultrasound and endoscopy.

Across our 2 centres, we have 27 staff, including veterinarians, veterinary nurses and receptionists. The two clinics are open 6 days and 5 days a week respectively.

**Essential Criteria**:

- Passionate and committed to caring for our patients and clients.
- Proven experience in a fast pace reception/medical reception role, minimum 2 years.
- Exceptional customer service and communication skills.
- Possess an excellent work ethic, is reliable and has a stable work history.
- High emotional intelligence.
- Motivated with high energy level.
- Intermediate to advance level of computer skills in Word and Excel.
- Able to work in a team environment, take direction and work autonomously.

***
**Reception Duties Include but are not limited to**:

- Answering phone lines
- Greeting and managing clients and patients.
- Scheduling appointments for multiple veterinarians.
- Client and patient data management.
- Processing pet insurance claims.
- Providing administrative support to Veterinarians and Management.
- Cleaning of Reception areas.
- Helping clients with OTC products.
- Stock deliveries and unpacking.

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