Claims Consultant

1 week ago

Brisbane, Queensland, Australia Marsh Full time

JLT Public Sector is Australia's trusted expert in the design and delivery of risk solutions for governments and their communities. We've been doing this for over 50 years and have the knowledge, expertise and passion for innovation. We're continuing to change with the times too, so our clients stay protected. Always. _

**Claims Consultant**

**About the role**

The role entails responsibility for the management of property and motor vehicle claim files including prompt attention to all claims from initial contact to assessment, investigation and resolution.

**What is in it for you?**
- Fantastic opportunity - grow your career with a global business.
- World class mentors to guide you through your future career.
- Flexible and supportive work environment.

**Key Responsibilities**
- Provision of high-quality claims service to clients.
- Management of property ad motor vehicle claims to finalisation.
- Maintenance of up-to-date claim files, instructions to loss adjusters and liaising with underwriters where required to effect timely resolution of claims.
- Regularly reviewing and updating claims information as required.

**Experience, Qualifications & Skills**
- Broad experience handling general insurance claims.
- Experience and/or understanding of Property and Motor Vehicle claims and practices is essential.
- Excellent communication skills (verbal and written).
- Strong administration and organisational skills.
- Sound knowledge of Microsoft office and a fast learner of other computerised systems.
- Ability to work under pressure and possess an understanding of the importance to meet deadlines through effective time management skills.
- Motivated self-starter focused on achieving results and able to work autonomously as well as be a team player.
- Developed negotiation skills.

**About Marsh**:
We are an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their sex, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.
- At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family._

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