Administrator - Tweed Heads St Josephs

**Why join us?**

We have a long history of providing exceptional care that empowers older people to live a full life. As a not-for-profit aged care provider, we're able to invest in providing an exceptional experience to our clients as well as support and develop our frontline staff to achieve this. When you join us, you will be provided with **not-for-profit salary packaging benefits, **and the support of a wonderful leadership team and colleagues.

**The Role**

We are seeking a Senior Administrator to join the team at our facility in Tweed Heads. This position will ensure the smooth weekday operations of administration duties for the facility through delivery of high customer service, through phone and face to face encounters with our residents and their families as well as other visitors to the facility.

This is a permanent full-time position and reports directly to the Facility Manager.

**Your key responsibilities will be to**:

- Ensure accurate and timely data entry into Client Management systems
- Produce quality documents such as meeting agendas, meeting minutes, reports, memos, forms and other documents required by the Facility Manager
- Organise deliveries and couriers as required and requested by Facility Manager
- Maintain the visitor's book to reflect accurate visitation records
- Ensure that the reception administration area and meeting rooms are clean and presentable at all times
- Support in roster management process, timesheets and payroll of the facility as requested
- Respond to internal & external communications appropriately and effectively ensuring responses are within reasonable timeframes
- Order food, beverages, cleaning supplies and maintain stationary stock for the office as requested and routines required
- Greet visitors and direct them accordingly, in a friendly and polite manner, ensuring all visitors sign in and out of the premises
- Provide quality services to all enquires to external and internal customers
- Experience in administration position
- Data entry into client management systems
- Customer service experience
- Undertaking banking and petty cash responsibilities
- Strong organisational and time management skills
- Experience with rostering
- Able to provide evidence of COVID-19 vaccinations
- Proven experience in a similar role is advantageous.
- Excellent communication both written and verbal

**About Southern Cross Care (NSW & ACT)**
- We are a not-for-profit organisation with a mission to empower older people to 'live life to the full'. For the last 50 years our name has been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT._
- We have a passion for providing the best care with clinical excellence. We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At SCC, people are at the heart of everything we do. We support our employees to excel_
- Join us at SCC NSW & ACT, where your work is not just a job, but a journey filled with opportunities to make a tangible difference in the lives of those we support. Our commitment to diversity and inclusion is unwavering, and we strive to ensure every employee feels valued and heard._
- Your growth is our mission. Your wellbeing is our priority. Together, we can create a future that's not only brighter for our clients and residents but also for every member of our team._
- SCC is an equal opportunity employer and values inclusion and diversity. All employment is decided on the basis of qualifications, merit, and business need. We are committed to a safe and respectful workplace._