Tweed Heads Administration Coordinator

15 hours ago

Tweed Heads, New South Wales, Australia beBeeAdministrator Full time $55,000 - $80,000

We are seeking a highly skilled administrator to join our team at our facility in Tweed Heads. This position will be responsible for ensuring the smooth weekday operations of administration duties through delivery of high-quality customer service, phone and face-to-face encounters with residents and their families as well as other visitors to the facility.

This is a permanent full-time position that reports directly to the Facility Manager.

Key responsibilities include:

  • Accurate and timely data entry into Client Management systems
  • Producing quality documents such as meeting agendas, meeting minutes, reports, memos, forms and other documents required by the Facility Manager
  • Organising deliveries and couriers as required and requested by the Facility Manager
  • Maintaining the visitor's book to reflect accurate visitation records
  • Ensuring the reception administration area and meeting rooms are clean and presentable at all times
  • Supporting in roster management process, timesheets and payroll of the facility as requested
  • Responding to internal & external communications appropriately and effectively ensuring responses are within reasonable timeframes
  • Ordering food, beverages, cleaning supplies and maintaining stationary stock for the office as requested and routines required
  • Greeting visitors and directing them accordingly, in a friendly and polite manner, ensuring all visitors sign in and out of the premises
  • Providing quality services to all enquires to external and internal customers

The ideal candidate will possess excellent communication both written and verbal skills, strong organisational and time management skills, experience in an administration position, data entry into client management systems, customer service experience, ability to undertake banking and petty cash responsibilities, and proven experience in a similar role is advantageous.

About this role

We are a not-for-profit organisation with a mission to empower older people to 'live life to the full'. For over 50 years, we have been trusted by the community to provide care and support for thousands of people in over 40 locations across NSW and the ACT.

We offer person-centred care services to meet individual needs and preferences in residential aged care as well as in-home care. At our organisation, people are at the heart of everything we do. We support our employees to excel and create a future that's not only brighter for our clients and residents but also for every member of our team.

As a valued member of our team, you will enjoy a range of benefits including not-for-profit salary packaging benefits, opportunities for career growth and development, and a supportive and inclusive work environment.

Our commitment to diversity and inclusion is unwavering, and we strive to ensure every employee feels valued and heard. We are committed to a safe and respectful workplace and equal opportunity employer.

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