Duty Manager/Supervisor

2 weeks ago

Sydney, New South Wales, Australia Sonnel Hospitality Full time

**Position Overview**:
As a Service Manager, you will be responsible for overseeing the day-to-day operations across key areas, including the food, beverage, bar and gaming. Your leadership will ensure the seamless delivery of high-quality customer service while maintaining a positive and efficient work environment.

**Key Responsibilities**:

- Manage daily operations across bar, gaming, and TAB sections, ensuring all areas are running smoothly.
- Supervise and support staff, providing guidance to uphold exceptional customer service standards.
- Enforce adherence to company policies and procedures, including cash control, to ensure compliance across all operations.
- Demonstrate strong attention to detail and effective communication skills.
- Flexibility to work across varying shifts, including days, nights, and weekends.
- Rotating rosters offer an opportunity to develop expertise in all aspects of hotel management.
- Proven management experience within a hotel or hospitality environment, ideally a minimum of 1 year experience.
- Experience in a fast paced venue is highly valued.
- Valid RSA, RCG, and Advanced RCG certificates.

If you are eager to contribute to a dynamic team and possess the necessary skills and experience, we would love to hear from you.

**How to Apply**:
**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Shift work

**Experience**:

- Management: 1 year (required)
- Hospitality: 5 years (preferred)

Licence/Certification:

- RSA, RCG, and Advanced RCG certificates. (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 27/06/2025

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