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Content and Community Manager
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Content And Community Manager
2 weeks ago
Overview
The Content and Community Manager at Iress plays a key role in supporting retention, growth and customer advocacy objectives through Iress's B2B financial advice community of over 10,000 members.
You will drive uptake and engagement of the community and manage its day-to-day operations.
Responsibilities
Producing content including articles, whitepapers, landing pages, email newsletters and social media collateral.
Managing the administration of the community, including content, imagery, gamification assets, role management, user/moderator notifications and overall site maintenance.
Managing content calendars and timelines around community engagement activities and content distribution.
Briefing and coordinating the development of content across the community and marketing activities including email newsletters, social media, videos, blogs and online advertising.
Coordinating promotional activities, events and interviews for the community.
Supporting relationships with top community members, influencers and experts, and with internal community stakeholders and moderators.
Providing implementation support for the set-up of social media and email marketing campaigns.
Monitoring community site analytics to share insights on engagement and marketing performance.
What you will bring
Experience writing for a B2B financial services audience (highly preferred).
Excellent written and verbal communication skills.
Strong project management and organisational abilities.
Proficiency in email campaign and website management.
Demonstrated stakeholder management, internal and external.
Social media copywriting and management skills.
Collaborative team player who thrives in a fast-paced environment.
Why work with us
8 additional paid days per year to extend your weekends
Hybrid working
Generous cash bonus for every successful referral
Starting school leave — 8.5 days of leave to assist your children with the transition to school
Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), with the ability to work part-time when returning to work
3 days' paid leave per year to participate in charity initiatives
Discounted health insurance premiums
Access to learning and development programs through LinkedIn
Iress is committed to fostering a welcoming and inclusive culture.
We strongly believe that diversity is what makes our teams and products succeed.
Our people have different experiences, skills, perspectives and beliefs and everyone's uniqueness is valued and celebrated.
Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age.
Even if you feel you don't meet all of the requirements of the role, we would still like to hear from you
We're also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.
For more information about what we do, our people and values, please visit our website - join-us/careers/
Employment details
Employment Type: Employee
Time Type: Full time
Seniority level
Entry level
Job function
Marketing and Sales
Industries
Software Development
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