Clinical Administrator

3 days ago

Sydney, New South Wales, Australia Buscojobs Full time

Introduction
The Company
Over 21,000 babies and countless smiles for more than 21 years.
Established in 2003, City Fertility (CFC) is one of Australia's leading IVF & fertility service groups.
We provide seamless care across the full fertility spectrum, ensuring the best possible chances of conception for our patients through rigorous protocols and active participation in research projects and science-based treatments.
CFC is a partner of the CHA IVF global network, which has a 35-year track record as a pioneer in reproductive medicine.
This partnership provides City Fertility with unique access to CHA and SMG's renowned medical, operational, and research & development expertise.
Description
The Opportunity
This Clinical Administrator position supports the daily operations of all departments, patients, and clients within our CFC Sydney CBD theatre/day procedure environment.
This role is customer service-focused, representing City Fertility as the first point of contact for most day surgery patients, providing a meet and greet with a friendly and empathetic phone manner.
Responsibilities include:
Managing incoming calls, booking appointments, and patient registration
Providing comprehensive cost quotes tailored to patients' treatment plans
Billing day surgery and IVF patients within Medicare and private healthcare guidelines
Applicants with coding experience and/or qualifications will be highly regarded for billing responsibilities.
About You:
We seek someone who is patient-focused, compassionate, supportive, and a team player.
Ideally, you will have:
Minimum 2 years' experience in a Day Hospital, Procedure Clinic, or Hospital environment
Experience in the Health Industry and basic medical terminology training
Understanding of Medicare / Private Health Billing (preferred but not essential)
Intermediate to advanced MS Office skills
Experience with Genie Software, Clinic to Cloud, Pracsoft, or equivalent billing software
Experience with day surgery software such as SimDay or Dox will be highly regarded
Application Process:
If this opportunity sounds perfect for you, submit your application now by clicking the 'Apply' button.
All our opportunities are also listed at City Fertility Career Opportunities: about-us/career-opportunities/
City Fertility is an equal opportunity employer.
We value diversity and strive to create an environment where everyone, regardless of gender, age, ability, race, ethnicity, sexual orientation, gender identity, or religion, can contribute to our progressive business.
Applicants must be legally entitled to work in Australia.
Successful candidates will need to provide proof of their right to work prior to commencement.
Candidates for day procedure/hospital positions may be required to provide proof of specific immunisations and vaccinations.
All personal information will be stored, used, and disclosed in accordance with our Privacy Policy.
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