Customer Service Admin

2 weeks ago

Sydney, New South Wales, Australia Robert Half Full time

Looking to elevate your career? If you're ready to transition from retail or hospitality to the office scene, this opportunity is tailor-made for you

Our client is a growing, dynamic company in the insurance industry experiencing and is seeking a Customer Service Admin to join the Sydney team. Backed by a skilled team and a carefully vetted network of stakeholders, the company consistently delivers quality outcomes to exceed client expectations.

**The Role**

***

Your suitability for the role will depend on your proven experience as a Customer Service Admin, with key responsibilities including:

- Handle incoming calls and correspondence efficiently.
- Prioritize and manage new job requests promptly.
- Coordinate work orders for Make-Safes and specialized reports.
- Prepare detailed reports for submissions and approvals.
- Coordinate work orders for specialist reports and follow up on outstanding specialist reports.
- Authorize Make-Safe and STRs within approved limits and initiate approval requests for finance.
- Manage appointments and scheduling for Supervisors/Estimators.
- Ensure timely completion of re-attendance inspections.
- Provide daily updates to insurers and clients.
- Maintain thorough knowledge of insurer policy booklets.
- Assist with general administration tasks as needed.

**About you**

**What's on offer?**
- A dynamic and exciting role with exposure to a wide variety of stakeholders
- The support of a talented, highly energized team of professionals
- Opportunity for growth and training
- Fantastic workplace environment with a vibrant and welcoming culture.

**To Apply**
- Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law._

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