Concierge Team Leader

1 day ago

Canberra, ACT, Australia Hyatt Hotel Canberra Full time

Summary

About Park Hyatt Canberra

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

This is your chance to work with exclusive clientele at a luxurious heritage property like no other. As a valued member of the team you will enjoy:

- Complimentary employee meals
- Training and development opportunities
- Laundered uniforms
- Complimentary and discount accommodation at Hyatt properties worldwide

About the Role

The Team Leader - Concierge is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit centre, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Some of the responsibilities include:

- Coordinates VIP movements with relevant Departments as advised.
- Maintains positive guest and colleague interactions with good working relationships.
- Assist in the development of rosters, work schedules and assignments based on business levels.
- Check timesheets and record staff attendances at the end of the shift.
- To meet all arriving guests and assist with registration.
- To have an accurate knowledge of hotel and city information.

**Qualifications**:

- Good Computer Skills particularly in the use of MS Office.
- At least 1 year of experience in a Guest Service Team leader role.
- Ability to work under pressure
- Positive, can-do attitude
- Diploma/certificate in Hospitality or Tourism Management is desirable
- Knowledge of Opera is desirable
- Preferable prerequisite knowledge of the Travel/Hotel industry

A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces.

Our values of Empathy, Experimentation, Wellbeing, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

  • Concierge

    1 day ago

    Canberra, ACT, Australia Hyatt Hotel Canberra Full time

    SummaryAbout Park Hyatt CanberraFinding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.This is your chance to work with exclusive...

  • Seasonal Concierge Team Members

    2 weeks ago

    Canberra, ACT, Australia SCENTRE GROUP LIMITED Full time

    Seasonal Concierge Team Members - Westfield WodenApply now Job no: 498466Work type: CasualLocation: CanberraCategories: Customer ServiceThis festive season, we're hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during...

  • Seasonal Concierge Team Members

    4 weeks ago

    Canberra, ACT, Australia SCENTRE GROUP LIMITED Full time

    Seasonal Concierge Team Members - Westfield WodenApply now Job no: 498466Work type: CasualLocation: CanberraCategories: Customer ServiceThis festive season, we're hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during...

  • Seasonal Concierge Team Members

    4 weeks ago

    Canberra, ACT, Australia SCENTRE GROUP LIMITED Full time

    Seasonal Concierge Team Members - Westfield WodenApply now Job no: 498466Work type: CasualLocation: CanberraCategories: Customer ServiceThis festive season, we're hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during...

  • Seasonal Concierge Team Members

    2 weeks ago

    Canberra, ACT, Australia SCENTRE GROUP LIMITED Full time

    Seasonal Concierge Team Members - Westfield WodenApply now Job no: 498466Work type: CasualLocation: CanberraCategories: Customer ServiceThis festive season, we're hiring across our Westfield Centres in Australia and New Zealand to support our car park, concierge and valet services. Help us deliver a welcoming and memorable experience for our customers during...

  • Concierge Team Member

    4 days ago

    Canberra, ACT, Australia Assetlink Full time

    **The Role**The Customer Service Team Member is an integral role to the guest experience as you will be our clients' customers first point of contact. The Concierge must meet and greet all visitors to the customer service desk with a helpful and welcoming attitude and create amazing first impressions by assisting the guests with queries and special...

  • Concierge

    2 days ago

    Canberra, ACT, Australia Jll Full time

    JLL supports the Whole You, personally and professionally.Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life a...

  • Concierge

    3 days ago

    Canberra, ACT, Australia Assetlink Full time

    **About Assetlink**:We pride ourselves on our culture - The Assetlink Way.We have one of the country's most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.Our...

  • Concierge Team Member

    2 days ago

    Canberra, ACT, Australia Assetlink Part time

    **Introduction**:About AssetlinkFrom humble beginnings, Assetlink have grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink relates...

  • Concierge

    4 days ago

    Canberra, ACT, Australia Assetlink Full time

    **Description**:About AssetlinkFrom humble beginnings, Assetlink have grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink relates...