General Manager It

1 week ago

Melbourne, Victoria, Australia Gjk Facility Services Full time

**Introduction**:
BETTER EXPERIENCES, BETTER OUTCOMES

It's an exciting time to be joining GJK Facility Services - we have grown significantly and are continuing to transform for future growth.

We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

At GJK we strive to be a contemporary, future focused organisation. We are high performing, values based, customer-focused and strive for innovation.

As a member of the GJK Facility Services team, you will have the opportunity to work with a supportive and friendly group of professionals who take pride in their work.

Our CIO is seeking an IT General Manager to join our dynamic technology team. You will help shape and create a secure and functional IT environment for all users at GJK.

The role will require you to improve processes and keep focused on delivering to our internal customers within the business.

At GJK our goal is to provide our clients and employees an environment that is seen as best in class.

**About the role**:
Identifying and acting on opportunities to improve and update software and systems
Assist in the management and consolidation of IT system/hardware and processes
Developing and implementing IT policy and best practice guides for the organisation
Designing training programs and workshops for staff
Conducting regular system audits
Running and sharing regular operation system reports with senior staff
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
Contribute to the management of annual IT budgets
Manage IT costs in order to ensure optimal budget allocation and cost management
Identify problematic areas and implement solutions in time
Providing direction for IT team members
Identifying opportunities for team training and skills advancement
Support the internal stakeholders to ensure operational teams have fit for purpose IT resources and tools

**Key Selection Criteria**:
Tertiary Qualifications
3+ years of relevant, progressive experience in technology
Up-to-date knowledge of technology landscape and trends, modern enterprise architecture principles and software delivery frameworks
Sound working knowledge of Microsoft Azure, Microsoft SQL DBs and Windows Virtual Desktop technologies including (PaaS: SaaS: IaaS)
Strong Active Directory knowledge
Enterprise SSO Solutions
Previous experience leading IT teams
Results and goal oriented with ability to demonstrate excellent judgement, solution orientation and appropriate level of risk taking
Experience running mission critical 24/7 technical operations and distributed IT support & helpdesk functions
Ability to lead projects from start to finish, working with internal and external teams to make decisions and maintain forward momentum

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