Sales Manager

**About Factor House**:
We're helping developers wrangle real-time data streams with clarity, control, and none of the fluff. Our tools are built by engineers, for engineers, making stream processing easier to manage and scale. Today, we offer Kpow and Flex, two powerful tools that simplify Kafka and Flink for teams at companies like Hewlett Packard Enterprise, Block, and a bunch of Fortune 500s.

Factor House started in Melbourne in 2019, born out of a need for more pragmatic, developer-first tooling. Since then, we've quietly grown our global customer base by word of mouth and recently raised a $5M seed round led by Blackbird and OIF to kick things up a notch.

We're focused on building thoughtful products for developers and delighting our customers along the way.

**About the Role**:
We are looking for our first Sales Manager to lead Factor House's global sales efforts. This is a opportunity for someone eager to build a sales function from the scratch. Based in Melbourne (or flexibility to work remotely interstate), you will own our sales strategy and execution worldwide. You'll work hands-on to introduce our developer-focused products to new customers, while also laying down the processes and foundation for a scalable sales team. This is an exciting opportunity to join Factor House to roll up your sleeves and create a sales playbook in a scrappy, engineering-driven startup.

**Who we're looking for**:

- Relevant experience in B2B software sales or account management, with a track record of closing deals and driving revenue. Experience at a startup or in building a new region/segment is a big plus
- You have sold technical products to highly technical customers (developers, engineers, CTOs) and understand the developer mindset. You're comfortable having consultative conversations about developer tooling, data infrastructure, or related domains
- Ability to build a sales function from scratch - you're a self-starter who can create a plan, execute it, and adjust. You enjoy the autonomy and ambiguity of a young startup and can set your own course when given a high-level goal
- Hands-on experience with modern sales and prospecting tools such as HubSpot, Lusha or Apollo, LinkedIn Sales Navigator and Clay
- Able to present technical products in a clear, concise way, listen to engineers' needs and provide a consultative approach
- Low-ego, team-oriented attitude. You build trust through authenticity and helpfulness. You're excited to learn from our engineers and also educate others, working collaboratively to win customers
- Comfortable working with customers across multiple time zones
- Apache Kafka ecosystem or real-time data streaming concepts is a bonus

**What you'll be doing**:

- Design a global sales plan aligned with our business goals and developer-focused market
- Building and leading a small global sales team over time, shaping how we hire, onboard, and work as a team as we grow
- Create and refine scalable processes for outbound outreach, lead qualification, follow-ups, and reporting. As the first Sales Manager hire, set the standards for CRM use, sales metrics, and customer follow-up best practices
- Identify prospects, lead outreach, run product demos, negotiate and close deals with engineering teams and enterprise stakeholders around the world
- Use tools like HubSpot for pipeline management and analytics, and prospecting platforms (e.g. Lusha, LinkedIn Sales Navigator, Clay) to source and nurture leads
- Work closely with the founders and engineers to deeply understand our products (Kafka and Flink tooling) and communicate our value with potential customers
- Provide customer feedback to influence product roadmap and ensure our tools continue to delight engineers
- Meet or exceed sales targets. Experiment with and optimize different go-to-market approaches (product-led, outbound, expansion) to accelerate our growth in key markets
- Be the face of our company to prospects. Represent Factor House at international industry events, webinars, or meetups (in-person or online) to network with the developer community and generate interest in our solutions
- Help hire, mentor, and lead future sales, customer success and business development team members. You'll set the tone for a humble, customer-centric sales culture from day one

**What we offer**:

- Small team, big impact
- Generous, transparent compensation & equity
- Tech allowances
- Training budget
- Hybrid working for Melbourne-based employees (Located on Timeout's coolest street in the world)
- 20 days annual leave
- Regular team events and offsites to stay connected and have fun

**_ What the interview process will look like:_**:
**Chat with our People Experience Manager**

Get to know the team, our culture, and what it's like to work at Factor House.

**Hiring Manager Interview**

Dive deeper into the role. Learn about expectations, and how your skills align with our goals.

**Technical Team Interview**

Show us how you think, solve problem