Assistant Night Manager/ Night Auditor

2 weeks ago

Sydney, New South Wales, Australia M Gallery Full time

Company Description

Where rich history meets modern elegance, **_The Porter House Hotel _**pays tribute to its heritage beginnings, from tobacco and leather trade to the trail of wonder of spice and spirit merchants. From the moment you set foot inside, you will be enticed to discover more, always surprising and always something to come back for. Positioned in the heart of Sydney's CBD, just footsteps from Hyde Park and a short stroll from Pitt Street Mall, QVB, theatres and other iconic attractions. The Porter House is a luxury property with a 5-star hotel of 122 guest rooms designed for the modern traverller; a unique bar, fine dining restaurant and a lively cafe. It is a stylish sanctuary, blending architectural design with the charms of yesteryear. The Porter House is a place to meet and explore, to linger and find yourself happily lost within.

**Job Description**:

- Assist the Night Manager in cross checking and balancing work completed during the day for all outlets on a shift basis.
- Ensure the highest level of customer service is offered and maintained at all times to all guests.
- Provide efficient service for guest registration and departure.
- Maintain accurate guest accounts and provide accurate, helpful information.
- Maintain strict security procedures to ensure guest confidentiality and safety.
- Take responsibility of Night Manager duties in their absence.

**Qualifications**:
About you:

- Experience working in a hotel environment.
- Projects professional image at all times through personal presentation / interpersonal skills.
- Initiates contact and establishes rapport easily.
- Strong knowledge of Opera PMS.
- Exceptional grooming, presentation and communication skills.
- An ability to work night shifts across a 7 day roster.
- Knows how to have fun in the workplace

Additional Information
**Why work with Accor at The Porter House
- Sydney**

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life and that you can continue exploring Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company and we recruit and promote diverse talent.

We also believe in rewarding your achievements with a range of exciting employee benefits and perks.

Just to name a few:

- You will have the opportunity to build your skills and expertise to reach your potential and personal goals.
- Opportunity to learn revenue and auditing across all facets of the business.
- Work with an incredible team.
- Uniform and dry-cleaning of uniform.
- International accommodation discounts across varying Accor properties.
- Family & Friends Hotel Discounts.
- Opportunities for further development and worldwide career progression within Accor.
- Ongoing reward and recognition incentives and awards.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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