Restaurant Supervisor

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Summary
At Hyatt, care connects us.
We believe in the power of belonging - of making people feel at home no matter where they are in the world.
We turn trips into journeys, encounters into experiences and jobs into careers.
Organization- Hyatt Regency Sydney
Summary
At Hyatt, care connects us.
We believe in the power of belonging - of making people feel at home no matter where they are in the world.
We turn trips into journeys, encounters into experiences and jobs into careers.
Ready to elevate your career?
We are currently looking for an experienced Full TimeFood and Beverage Supervisorto join our flagshipSailmakerrestaurant.
Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller.
As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces.
Benefits for working with Hyatt Include:
After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
Discounted accommodation for associates as well as friend and family
Rewards and recognition programs
Learning and development opportunities
Fully laundered uniform
Discounted city parking
The opportunity to join an international group with endless career opportunities
The Role:.
The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour.
The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney , as well as la carte dinner menu spotlighting modern and native Australian ingredients.
As the Food and Beverage Supervisor, you will play a critical role in our operations by providing support and assistance to the Restaurant and Bar Manager.
In this fast-paced and vibrant environment you will be responsible for the delivery of exceptional experiences for our guests.
You will lead our team of Hosts and Floor Staff by being actively present throughout busy service periods to ensure all departmental standards and procedures are met .
Responsibilities Include:
Overseeing the smooth and efficient operation of shifts
Providing regular training and coaching to new and existing team members
Overseeing the management of booking system and reservations
Achieving high standard of service, elevating guest satisfaction and using metrics to measure success
Competently handling customer queries and complaints with professionalism and empathy
Adopting processes and developing strategies to maximise profitability
Our Ideal Candidate will possess:
Previous experience with leading and coaching a team in similar role and/or environment
Ability to provide professional and exceptional customer service
Can thrive under pressure and work in a fast paced environment
High competency in organization, multi-tasking and delegation
Excellent presentation and grooming
Strong communication skills – both verbal and written
Current RSA
Full working rights in Australia, with availablity to work on a flexible and rotating roster 7 day roster.
We bring care to the table.
Join Hyatt.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Industries
Hospitality
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