Retail/Optical Assistant

1 week ago

Melbourne, Victoria, Australia Provision Full time

Optical World Elsternwick are a patient centric practice offering an exciting and rewarding opportunity for a Reception/Optical Assistant to join our progressive optometry group with branches in Elsternwick and Ashburton.

**About the role**

Are you a friendly and organized person with a passion for customer service and an interest in eyecare and fashion?

This is a part time position where you will be one of the faces of the practice.
- Guaranteed minimum 14hrs a week
- Sharing responsibilities between Elsternwick as your main location, but with the potential need for hours at our Ashburton practice.
- May include Saturday work
- Support for continuing education and ongoing training and development

**Responsibilities include**
- Warmly greet patients and visitors
- Efficiently manage appointments and enquiries
- Maintain a tidy and organised reception area
- Handle administrative tasks with precision and professionalism.
- Assist patients in selecting eyewear that suits their style and vision needs
- Assisting customers in with frame selection, and some basic lens advise if required
- Frame adjustments and minor repairs

**Demonstrated skills and abilities**

You are a positive and highly motivated individual who thrives in a team environment, helping us to ensure our patients are provided with the best service and care.
- Excellent customer service and teamwork
- Attention to detail
- Strong retail and sales background
- Previous optical experience highly desired but not essential
- Flexibility to cover leave of team and work across both our Elsternwick and Ashburton locations
- Ability to use initiative to provide solutions to customers needs
- Excellent communication skills

**Our Culture**

Optical World is a leading progressive optometry group and has been serving the community for over 30 years. We cater to all members of the family from children to the most senior members.

We are 100% Australian owned.

Optical World is committed to caring for your eye health and vision, providing you with total eye care. We supply a huge range of frames, contact lenses, contact lens solutions.

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