Care Service Manager

Take the Next Step in Your Career: Care Services Manager (NFP Sector)Are you a passionate leader ready to make a meaningful impact in the vocational and aged care space?
We're excited to be partnering with our NFP Central Perth based client in recruiting a dynamic Care Services Manager who thrives on operational excellence and collaboration.
This is your opportunity to join a values-driven not-for-profit organisation and take the next step in your career, developing strategies and processes that ensure exceptional care to those who need it most.
We are seeking an individual with the vision, expertise, and people-first mindset to lead their Care Services operations while driving growth, compliance, and organisational success.
About the RoleAs the Care Services Manager, you will play a leading role in ensuring effective care delivery across the organisation, maintaining the highest quality standards, and overseeing financial and operational performance.
Reporting directly to the CEO, you will work collaboratively with internal departments and external stakeholders to develop strategies, monitor service outcomes, and ensure resources are managed efficiently.
This position offers an incredible opportunity to innovate within care services and contribute to the growth and sustainability of the organisation.
Key ResponsibilitiesLeadership & Strategy:Take ownership of the effective operations of Care Services, ensuring compliance with Aged Care Quality Standards and best practices.Develop and manage monthly and annual operational plans, demonstrating accountability for service utilization, capacity, quality, and financial targets.Stay informed about aged care trends to ensure team organisation remains a leader in care innovation and governance.Collaborate on organisational strategies and develop initiatives to grow awareness, income generation, and service excellence.Operational Excellence:Monitor and evaluate the performance of care services, identifying areas for improvement and implementing strategies that enhance operational success.Conduct ongoing research, surveys, and reporting to maintain the organisations position as care experts.Implement governance systems aligned with contemporary aged care trends while maintaining compliance with relevant legislation.Produce weekly updates for the CEO and monthly reports to assess operational progress in alignment with organisational goals.Financial & Service Management:Deliver annual revenue targets in alignment with the Business Plan and budgetary goals.Manage annual budgets, cash flow forecasting, and strategic reviews to ensure financial accountability.Provide concise financial performance reports to the CEO, highlighting risks, opportunities, and strategic recommendations.Collaborate with funding bodies to acquit service provision obligations and track fundraising outcomes to support organisational sustainability.Stakeholder Engagement:Build and sustain partnerships with internal teams, funding bodies, government agencies, and the broader community.Develop communication plans that ensure alignment between stakeholders and organisational values and goals.
What You'll BringWe're seeking an experienced and proactive leader who has a passion for driving operational improvements and delivering quality care services.
You will be a strategic thinker who can manage budgets, collaborate across teams, and navigate regulatory obligations with confidence.Proven experience in operations management, demonstrating expertise in strategy development, financial practices, and compliance.Solid understanding of Aged Care Quality Standards and other regulatory frameworks.Exemplary leadership capabilities, with the ability to manage competing priorities and foster cross-department collaboration.Analytical mindset to conduct research, produce actionable reports, and provide insights to drive high performance.Strong interpersonal and communication skills to engage with stakeholders effectively.Current WA Driver's Licence.Desirable Skills & Qualifications:Previous experience in the aged care, disability, or community services sector.Tertiary qualifications in Business, Health Administration, or related fields.Background in not-for-profit operations or community services.
How to Apply If you're ready to use your leadership and expertise to contribute to an organisation with exceptional values and purpose, we'd love to hear from you.
Please submit your application, highlighting your relevant experience and passion for the vocational and not-for-profit space.Please note your application will be assessed within 5 working days and we will only get in touch with shortlisted applicants.
Robert Half Ltd is committed to equal opportunity and we value diversity at our company.
We do not discriminate on the basis of categories protected under local law.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities.
For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: .
Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.