Receptionist- Romsey Veterinary Clinic

2 weeks ago

Melbourne, Victoria, Australia Apiam Animal Health Full time

**Permanent Part Time Receptionist required for our Mixed Animal Clinic**:
**Provide outstanding customer service to our clients and patients**:
**Great benefits of belonging to a leading animal health-care company**:
**_ Seeking an experienced part time receptionist to look after our clients so we can look after their pets_**

As part of the Apiam Animal Health group of regional and rural veterinary clinics across Australia, Singleton Veterinary Hospital is a mixed animal practice that prides itself on having a great relationship with clients, customer satisfaction and going above and beyond in patient care.

We are on the hunt for our next superstar customer-focused experienced Receptionist to look after our clients so we can look after their pets

**The Position**:

- Permanent part time position with view to full time in the future
- Provide outstanding customer service over the phone and face-to-face.
- Welcome clients and their pets to the clinic.
- Manage appointments for clinical staff.
- Liaise with vets and vet nurses to ensure efficient daily scheduling.
- Process invoices and payments.
- Ensure a neat and tidy presentation of the reception and waiting areas.

**About you**:

- Minimum 5 years' experience in a customer service role.
- Reception experience in a vet clinic or animal care industry knowledge is advantageous.
- Must genuinely love helping clients and have a mature approach for tricky conversations
- Ability to multi-task with excellent time management skills.
- Excellent team player and communicate well with clients, your colleagues and managers.

**Why you should apply**:

- Paid volunteer leave, maternity leave and Apiam Reward Day (extra day of annual leave)
- Discounts from various retail, travel, fitness and health providers.
- Everyone on our team is highly valued we take pride in having a positive and friendly clinic culture.
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
- Opportunities for further career development within an industry leading organisation.

**Location**:
Romsey, Victoria

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