Houseperson – Housekeeping

2 weeks ago

Melbourne, Victoria, Australia Park Hyatt Full time

Overview
Join to apply for theHouseperson – Housekeepingrole atPark Hyatt Melbourne.
About Park Hyatt Melbourne
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service.
With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
Benefits
Leading global hotel brand with career advancement opportunities
Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones
Complimentary duty meals whilst on shift
Discounted food & beverage and park club health & day spa treatments
Discounted onsite car parking
Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
Generous paid time off and holiday policies including paid parental leave and wellbeing leave
10% discount with NIB Health insurance
About the Role
As the Houseperson in Housekeeping, you will be responsible for ensuring all guest corridors and floor pantries are consistently maintained to the highest standards of cleanliness and presentation, whilst running deliveries and errands as requested by guests and the Housekeeping Management team.
Working amongst a team of 60, you will support the Executive Housekeeper in the day to day operations as well as supporting the team to achieve our purpose.
Responsibilities
Respond to all guest requests for items to be delivered to our rooms
Collect and stock all linens in order to assist your Housekeeping team
Completing the daily task worksheets accurately and legibly, forwarding the completed sheets to Housekeeping Management and reporting any incomplete tasks
Occasionally moving of heavy furniture, bulky items, changing of sheets, bedspreads, fixing curtains, adding extra bedding and cots within the Housekeeping or guest areas
Assist with the public area cleaning throughout the day
Greet all guest with whom you come into contact with and assist them with any special requests they may have
Qualifications
Previous Housekeeping experience within a hotel environment (four or five star hotel experience is preferred) or similar fast-paced, cleaning services environment
Excellent organisational skills with the ability to multi-task
Good interpersonal and communication skills with proficiency in the English language
The ability to perform effectively with minimal supervision in a fast-paced environment
The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
The flexibility to work on rotating roster (shifts are 7.00am to 3.00pm, 11.00am to 7.00pm and 3.00pm to 11pm), including weekends and public holidays
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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