Sales Associate

**Sales Associate - Display Homes**
- **Join Arden Homes part of the national residential builder NEX Building Group**:

- **Combine your passion for design and customer service in this casual sales associate role.**:

- **Lilydale Display | Thursday, Friday, Saturday and Sunday**

Arden Homes was established in 2010 and has built a reputation as being Victoria's leading builder of all-electric and solar powered homes. Our homes have won some of the most prestigious awards from industry bodies and associations across Australia including the most demanding design categories. We create individual, innovative, and intelligent homes that stand out from the crowd and stand the test of time.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia's leading home building group.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

**Our perks and benefits**

We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia's leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that's why we offer a bundle of benefits:

- Discount on building a home with any of our building brands (after qualifying period)
- Income protection insurance
- 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
- Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we're proud to be industry leading with this benefit)
- Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
- AIA Vitality health and wellbeing program
- A genuine focus on diversity and inclusion (we're proud of our Women in Construction Program and annual Building Inclusivity Awards)
- Employee assistance program to support your mental, financial and physical wellbeing
- A huge catalogue of online learning and ongoing professional development programs
- NAWIC and HIA corporate membership
- Attractive remuneration
- And so much more

**About the opportunity**

You will report the Customer Success Manager /Displays Manager and work closely with the Display Homes Sales Consultant, as a valued member of the Arden Homes sales team. The key focus of this role is to provide an exceptional customer experience to clients throughout their exciting journey selecting a new home design and beyond. More specifically, you will:

- Welcome visitors to the fully furnished display home and ensure the display homes are presented to high standards
- Schedule appointments and take responsibility for the day-to-day operations of the display home
- Support customers through the sales cycle from developing and qualifying leads
- Provide exceptional customer service, answering questions to support customers to make informed decisions
- Collaborating with the Sales Consultant to ensure customer service objectives are achieved
- Supporting your Sales Consultant with administration duties

**About you**

To be successful in this highly rewarding role you will demonstrate alignment to the purpose and core values of Arden Homes and NEX Group along with:

- An outgoing personality with exceptional listening, communication, and interpersonal skills
- A passion for home design and living spaces
- A commitment to customer service excellence
- Ideally you will have customer service and sales experience in big box retail, any service or related industry
- Availability to work Thursday, Friday, Saturday, Sunday & public holidays

**Our commitment**

We believe that our employee community is a key strength of our organisation and we aim to attract the best talent to achieve our strategic goal of being Australia's number one leading home builder and Employer of Choice in our sector. Our leaders create inclusive teams and value the individual contributions of our employees. We value safety and integrity, and we lead the way in innovation and building better.
We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don't feel you tick every box, we encourage you to still apply. We'd love to have a chat with you about your career goals.

**Interested?**
- _Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. NEX Building Group and its brands are not responsible for any fees related to unsolicited resumes._