Application Support Administrator

1 week ago

Sydney, New South Wales, Australia Hays Full time

Business Application Administrator - Six Months Contract - CBD location

**Your new company**

We are currently recruiting for an experienced Business Application Administrator for our well-known client in the government sector.

**Your new role**Responding to all CRM and website support requests.- Mentor the Service Desk team to support Level 1 requests.-
- Liaising with vendor partners if required to escalate and resolve issues.- Responding to requests for updated reports and views.- Performing root cause analysis and resolve problems.**What you'll need to succeed**- Prior experience on supporting Business Applications.- Proven strong technical skills, especially in MS Dynamics (on prem) and SharePoint (on prem)- Well-developed problem-solving skills and interpret bespoke custom business processes- Experience in prioritising requests by level of impact and urgency- Capacity to understand existing processes and interpret documentation-
- Proactive and customer-focused approach- Excellent interpersonal and communication skills (written and spoken)

**What you'll get in return**- Hybrid work environment- Possibility of contract extension- Great Work Environment

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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