Cricket Helpdesk Officer

4 days ago

Melbourne, Victoria, Australia Sportradar Ag Full time

Sportradar is changing the future of technology in sports. We are a global sports company trailblazing a path with innovative technologies to solve our customer's needs.

A leading solutions provider for the capture and distribution of live data and vision within cricket. Our products and services span fan experiences on the global stage to participant experiences in the local park and are utilised by the ICC, ECB, Cricket Australia, and other leading international cricket boards and major leagues all over the world.

We have two fixed-term part-time roles available in the position of Service Desk Operators (Cricket). The roles will handle the day-to-day tasks to manage our product configuration processes to support our video customers, along with shifts within our match day control room overseeing the successful support of our customers.

**Responsibilities**:

- Handle service desk requests for configuration of video streams including customer, match, distribution and graphic overlay configurations.
- Strictly adhere to internal quality assurance procedures, processes and policies to eliminate risk of errors.
- Work within the match day support team to proactively monitor our product services, and as become familiar with the advice and troubleshooting advice to onsite customers.

Your Profile
- You are seeking an opportunity to get into the Sport Technology industry, although previous experience working in a customer service or data-entry role will be highly desired.
- A keen interest in the sport of cricket will help get you jumping out of bed and excited to work with like-minded people each day.
- You have a strong attention to detail, and a capability to learn new processes quickly.
- Plus bonus points if you have experience working with video/streaming technology.

**Requirements**:

- Initial period of 3-4 months pending commencement date
- Access to a suitable home workspace with laptop/computer with reliable internet.
- Required to work a minimum of 25 hours per week, rostered on a weekly shift basis with availability to work a weekend shift a MUST.

  • Cricket Operations Officer

    7 days ago

    Melbourne, Victoria, Australia Cricket Australia Full time $60,000 - $80,000 per year

    Cricket Operations OfficerWorking for Cricket Australia means that you become a part of Australia's proud history and help us look toward the future. Our players and teams are successful, inspiring and reflect the values and aspirations of the community they represent. As an organisation, we are seeking to drive bold, transformative change in digital...

  • Cricket Operations Officer

    2 days ago

    Melbourne, Victoria, Australia Cricket Australia Full time

    Working for Cricket Australia means that you become a part of Australia's proud history and help us look toward the future. We are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, re-imagine the W/BBL, build player connection through storytelling and...

  • Helpdesk Officer

    4 days ago

    Melbourne, Victoria, Australia Public Sector People Full time

    $40 per hour plus super- 3 days per week,- Local Council Experience Essential**Exciting Opportunity: Helpdesk Officer - Level 1 | 5-month Temporary Contract****Our Client,** a leading organisation committed to enhancing community services, is seeking a skilled and passionate Helpdesk Officer to join their dynamic team. As a trusted partner of Public Sector...

  • Helpdesk Officer

    4 days ago

    Melbourne, Victoria, Australia Public Sector People Full time

    3-month temporary contract- $37 per hour + super- Monday - Friday**Join Our Team as a Helpdesk Officer - 3-Month Temporary Contract**Are you looking for an exciting opportunity to make a meaningful impact in the public sector? Our client, a dynamic and forward-thinking organisation dedicated to serving the community, is seeking a Helpdesk Officer to join...

  • Cricket Shropshire: Administrator

    2 weeks ago

    Melbourne, Victoria, Australia Cricexec Full time

    Cricket Shropshire: Administrator (Deadline – Feb 7)Cricket Shropshire has an exciting opportunity for a full time Administrator to join our busy team based at Wrekin College in Telford.The role is at the heart of the organisation and connects the various work streams within Cricket Shropshire.This is a key role to support our drive for inclusion and...

  • Cricket Shropshire: Administrator

    1 week ago

    Melbourne, Victoria, Australia Cricexec Full time

    Cricket Shropshire: Administrator (Deadline – Feb 7)Cricket Shropshire has an exciting opportunity for a full time Administrator to join our busy team based at Wrekin College in Telford.The role is at the heart of the organisation and connects the various work streams within Cricket Shropshire.This is a key role to support our drive for inclusion and...

  • Cricket Shropshire: Administrator

    2 days ago

    Melbourne, Victoria, Australia Cricexec Full time

    Cricket Shropshire: Administrator (Deadline – Feb 7)Cricket Shropshire has an exciting opportunity for a full time Administrator to join our busy team based at Wrekin College in Telford.The role is at the heart of the organisation and connects the various work streams within Cricket Shropshire.This is a key role to support our drive for inclusion and...

  • Youth Cricket Development Officer

    4 days ago

    Melbourne, Victoria, Australia beBeeCricket Full time $30,000 - $40,000

    A Passionate Cricket Coach RequiredWe are seeking an experienced and enthusiastic Cricket Coach to join our team. Our coaches work with prestigious client schools, developing young athletes in a supportive environment.Work with Year 7 Boys teamsCoaching sessions on Mondays and Wednesdays from 3:30pm-5:00pmSaturday morning matches, approximately...

  • Experienced Cricket Development Officer

    4 days ago

    Melbourne, Victoria, Australia beBeeCoaching Full time $90,000 - $120,000

    Cricket Coach OpportunityWe are seeking a highly skilled and experienced cricket coach to lead our school's cricket program.Purpose of Role:The Cricket Coach will mentor, develop and contribute to the overall growth of the cricket program within established guidelines.Requirements:Proven experience as a high level School or Club coach with a strong track...

  • Cricket Development Coordinator

    6 days ago

    Melbourne, Victoria, Australia beBeeAdministrative Full time $60,000 - $80,000

    Cricket AdministratorKey Role in Inclusive Cricket Growth:This is a full-time role within an organization that plays a crucial part in the growth of cricket.The successful candidate will be at the heart of this organization, connecting work streams and supporting growth through efficient communication, data management, and office coordination.Manage daily...