Client Manager
7 hours ago
Genero combines the world's largest professional creative network with a software platform and streamlined end-to-end workflow, delivering creative and production unparalleled in speed, cost, quality and efficiency.We have teams across EMEA, APAC and the Americas, and our growing client base includes P&G, L'Oreal, the BBC, YouTube, TikTok, Meta and Pinterest.
With a strong foundation in the music industry, we've worked with every major record label and global music artists including Muse, James Brown, Moby, Alicia Keys and Ellie Goulding.This is a fantastic opportunity to join an innovative, dynamic and growing global company.The roleCreate world-class content for leading global brandsBased in Sydney, you'll manage some of our most important client relationships and projects across APAC.
As a Client Manager, you'll work on high-impact content programs from briefing through to final delivery – ensuring creative excellence, fast turnarounds and seamless production.Reporting to our Senior Client Director – APAC, you'll play an important role within our Sydney team and collaborate closely with our broader global network.
You'll work with leading clients including Meta, TikTok, Google, Pinterest, Kimberly-Clark and P&G, delivering best-practice content built for today's digital platforms.What you'll doWork on large-scale content programs and partnerships, ensuring we deliver impactful work that performsPlay a key role in creative and production workflows, including oversight of budgets, timelines and quality to exceed client expectationsGuide clients in shortlisting creative responses and selecting the right partners to bring ideas to lifeCollaborate with our creator network to elevate creative ideas and executionParticipate in workshops that bring marketers, creators and media partners togetherAs a key part of our APAC team (which includes Sydney & Singapore), you'll also collaborate with global colleagues to share insights, surface opportunities and support cross-market successContribute ideas to improve our platform, tools and processes for clients and creatorsWhat you'll bring – minimumBachelor's degree or equivalent practical experience4+ years' experience in a marketing, creative or production role within an agency, brand or media environmentSolid understanding of social and digital content best practice across platforms like TikTok, YouTube, Instagram, Facebook and Pinterest'What you'll bring – preferredExperience within the APAC regionProven ability to deliver results under pressure with a client service mindsetExceptional problem-solving, communication and people leadership skillsAbility to manage multiple projects and clients simultaneouslyFluency in English and another APAC region languageA key role within the business, to lead creative projects, manage client relationships, collaborate with media platforms, and contribute to new business development.Create world-class content for leading global brands
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