Production Support Admin

At Bunnings, you'll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.

In the Bunnings Frame & Truss centres, we continue our long history of servicing the needs of Australian trades. Our product ranges from electrical, plumbing, landscaping and building jobs, sourced and supplied sustainability from different parts of the world. This creates great opportunities for you to build your career with us.

Bunnings Frame and Truss continues to grow across Australia and with this brings new opportunities to join our close-knit family. Our newly established Frame and Truss Manufacturing plant in Minto (NSW) is now in phase two and looking for a Production Admin Support Officer.

About the role:
We have an exciting opportunity as a as a Production Admin Support Officer. Based at our BRAND NEW Minto Frame and Truss site, you will perform general office duties and support the Manufacturing Operations team both locally and regionally whilst maintaining and promoting a safe work environment.

Expectations include the iteration and optimisation of administration processes to support lowest quartile cost manufacturing whilst exceeding customers' expectations.

What's involved:

- Play an active role in assisting to resolve health and safety issues and accurately report hazards and other health and safety matters to their leadership team
- Reviewing outstanding orders against supplier outstanding order reports and closing off completed orders
- Analyse systems and processes to improve cost/service efficiencies within the department.
- Liase between customer experience, technical and production/despatch departments.
- Ensure all customers receive a high-quality experience by maintaining a high standard and professional phone manner when communicating with customers and internal stakeholders.
- Greet and announce all visitors to the site, providing appropriate assistance.
- Perform general office duties and basic requests for immediate supervisors.

Who we're looking for:

- Attention to detail
- Demonstrated ability to deliver performance while maintaining a strong focus on safety and culture
- Strong decision-making capabilities
- Inspire and encourage team members to deliver Best Service
- Excellent telephone manner
- Strong interpersonal skills along with the ability to communicate with various stakeholders across the business
- Open to new and work within a continuously improving environment

What you will get from us:

- Training, Development, and opportunity of career growth
- Discounts in Bunnings and partnering Retailers
- Yearly Health Checks, Mental Health Support, Flu Vaccine and other Health incentives
- Work-Boots Re-Imbursement
- Financial advice, Share Plan options, Travel and Car Rental Discounts

You'll be part of a workplace where you'll feel like you belong.

There's so much on offer when you're part of the team. Our flexible and informal work environment helps bring balance between work and home. Then there's the fun stuff like team discount at Bunnings and other Wesfarmers brands, incentives, discounts from corporate partners (such as private health insurance) and cost price food and drinks at the Bunnings café. We also offer 12 weeks paid parental leave, regardless of gender, and you will have the opportunity to create a real difference in your community and environment. Join us and experience Bunnings from the other side of the counter.