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Contract Manager

2 weeks ago

Melbourne, Victoria, Australia Western Health Full time

Requisition No: 5086
- Executive Division: Operations
- Division: Health Support Services
- Program: HSS Leadership
- Department: HSS Leadership
- Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
- Job Function: Administration & Leadership
- Project: New Footscray Hospital
- **Location**: Footscray Hospital
- **Employment Type**: Fixed Term, Full Time (12-Month Contract)
- **Salary**:$125,000 per annum + Super + Salary Packaging

**About the role**

Western Health's Public Private Partnership (PPP) Footscray Hospital opens in early 2026. Plenary will be managing the new hospital through delivery partners Compass and Honeywell.

Western Health's Operator Representative Team will manage the contract's performance, key activities and providing insightful analysis and reporting on the PPP.

The Contract Manager is an instrumental member of the Operator Representative Team, responsible for ensuring service delivery by Plenary and its partners in accordance with the PPP contract.

**Key responsibilities**:

- Monitor compliance with the PPP Project Deed and ensure alignment with Western Health's operational needs.
- Evaluate performance against KPIs and service level agreements.
- Respond to service disruptions and critical incidents with effective stakeholder coordination.
- Review reports (including QFM and monthly project reports) and escalate contract concerns.
- Lead audits, monitor defect liability issues, and manage extension of time requests.
- Maintain documentation and develop contract administration processes and manuals.
- Foster strong internal and external stakeholder relationships to mitigate risk and support best practice.

**About you**:

- To be successful in this role you will have proven experience in PPP contracts and contract management, have a high attention to detail and proven track record of developing strong relationships across a variety of stakeholders.
- You will be proficiency in administrative and document management systems with excellent written and verbal skills.
- A background in health, construction, or facilities sectors will be advantageous, as well as experience working within large, complex organisation.

Position Description

**About Western Health**

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.

**Why join us?**

**Compensation and benefits**
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.

**Learning and development opportunities**
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.

**Community impact and inclusion**
- Make a meaningful difference in patients' lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.

**Organisational culture and environment**
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.

**Ready to make an impact?**

If you're passionate about being part of a world class health service, part of a brand new hospital opening, and making a meaningful contribution to the performance outcome impacting thousa