Automotive Parts Interpreter

2 weeks ago

Sydney, New South Wales, Australia Bendigo Advertiser Full time

Overview
Automotive Parts Interpreter - NAPA Beresfield - Full Time.
Interpret parts, process customer orders, dispatch products and parts; be the first point of contact for our customers.
About The Role
Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their automotive/mechanical knowledge.
They assist customers with product information and advice, solve problems, provide solutions, and use sales techniques.
Our customers benefit from the strong relationships they build and exceptional customer service they provide.
Responsibilities
Interpret parts
Process customer orders
Efficiently dispatch products and parts
Promote specials
Arrange buy ins
Process customer credits
First point of contact for customers (in-person and over the phone)
Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home
What We're Looking For
Parts interpreting "know how" (your technical parts knowledge)
Passion for providing exceptional customer experiences
Confidence in sharing your know how and ability to communicate knowledge clearly
Innovative and collaborative approach to work
Solution focussed / problem solver
Sound computer skills
Comfortable working in a fast paced and dynamic environment as part of a high performing team
Conscious of workplace safety at all times
Former GPC team members welcome to apply
Benefits
Competitive salary + generous incentives for outstanding performance
Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
Career opportunities linked to your personal development plan
Company-funded, professional uniform
Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
Inclusive workplace and commitment to diversity
Parental leave top-up allowance and other parental supports
Paid volunteer leave
Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Newspaper Publishing
EEO / About GPC Asia Pacific
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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