
Customer Service _ Holiday Rentals
4 days ago
Overview
Join to apply for the
Customer Service _ Holiday Rentals
role at
Illawarra Mercury
.
Company: Professional Holiday Homes specialise in maximising revenue and reducing the hassles of holiday home ownership. We offer comprehensive services that increase bookings by providing professional photos, optimised listings, and managing everything from start to finish on Australia's top holiday rental websites.
Role Description
This is a full-time, on-site role for a Customer Service professional in our Culburra Beach, Callala Bay or Berry, NSW offices. The Customer Service – Holiday Rentals role involves daily interaction with clients to ensure customer satisfaction and support. Duties include handling phone enquiries, managing customer experiences, resolving issues, and providing exceptional service to enhance customer satisfaction. This is a full-time position on a 7-day roster, Monday to Sunday, 10am - 6pm.
Responsibilities
Handle phone enquiries
Manage customer experiences
Resolve issues and provide exceptional service to enhance customer satisfaction
Qualifications
Customer Support and Customer Service skills
Experience in Customer Satisfaction and Customer Experience
Strong Phone Etiquette
Excellent verbal and written communication skills
Ability to work on-site in Culburra Beach, NSW
Previous experience in the holiday or permanent rentals industry is a plus
High level of organisational skills and attention to detail
Remuneration
$60K per annum + Superannuation
Location
Culburra Beach, Callala Bay or Berry, NSW, Australia
Employment type
Full-time
#J-18808-Ljbffr
-
Holiday Home Customer Service Representative
3 days ago
Wollongong, New South Wales, Australia beBeeCustomerService Full time $60,000Job Title: Holiday Home Customer Service RepresentativeWe are seeking a professional and customer-focused individual to join our team in a full-time role. The successful candidate will be responsible for providing exceptional customer service to our clients, handling phone enquiries, managing customer experiences, resolving issues, and enhancing customer...
-
Rental Sales Coordinator
2 days ago
Wollongong, New South Wales, Australia Onsite Rental Group Pty Ltd Full time**Introduction**:Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil and gas, construction, industrial, infrastructure, government and defence. With 500+ employees across 35+ branches...
-
Rental Portfolio Manager
3 days ago
Wollongong, New South Wales, Australia beBeeCareer Full time $50,000 - $85,000As a seasoned property management professional, you will play a pivotal role in overseeing a diverse portfolio of rental properties within the Wollongong area. This dynamic and challenging position offers an exceptional opportunity for growth and progression within our organisation.The RoleThis exciting role requires a highly skilled and motivated individual...
-
Holiday Rental Customer Support Specialist
2 weeks ago
Wollongong, New South Wales, Australia beBeeCommunication Full time $60,000Customer Service Role OverviewOur organisation seeks a skilled Customer Service professional to undertake daily interactions with clients and ensure high levels of customer satisfaction.Key Responsibilities:Handle phone calls from customers to address their queries and resolve issues in a timely manner.Manage customer experiences and provide exceptional...
-
Console Operator/Customer Service
2 days ago
Wollongong, New South Wales, Australia Shell Service Station Full timeJob responsibilities include excellent customer service, cash handling, maintaining store presentation and safety standards, including forecourt, conducting housekeeping and merchandising checks, maintaining all stock levels throughout the store.- Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public...
-
Holiday Park Director
5 days ago
Wollongong, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000Park Manager RoleDeliver exceptional results through effective leadership and strategic planning.Our holiday park is a key player in the travel industry, offering unique experiences across Australia and New Zealand.Lead a high-performing team to drive business growth.Develop and implement marketing strategies to maximize revenue opportunities.Manage...
-
Customer Service
4 days ago
Wollongong, New South Wales, Australia Donut Jam Full timeWe are looking for experienced Staff to represent our new, exciting Brand and Food Concept Donut Jam.What's Donut Jam you ask?Donut Jam is a new concept of Donuts and Coffee. With a cool, hip vibe and Different attitude to Donuts and Coffee we are looking at exciting times ahead.At Donut Jam we will have morning shifts, Evening shifts and weekend shifts.To...
-
Customer Service
4 days ago
Wollongong, New South Wales, Australia Donut Jam Full timeWe are looking for experienced Staff to represent our new, exciting Brand and Food Concept Donut Jam.What's Donut Jam you ask?Donut Jam is a new concept of Donuts and Coffee. With a cool, hip vibe and Different attitude to Donuts and Coffee we are looking at exciting times ahead.At Donut Jam we will have morning shifts, Evening shifts and weekend shifts.To...
-
Customer Service Representative
1 week ago
Wollongong, New South Wales, Australia beBeeCustomerService Full time $64,000 - $88,000Customer Service RepresentativeWe are seeking energetic, dedicated and customer-oriented professionals with exceptional interpersonal skills to excel in our dynamic teams.The ideal candidate will possess a strong ability to work varied shifts, including days, nights, evenings, weekends and public holidays.Key Responsibilities:Provide top-notch customer...
-
Customer Service Host
3 days ago
Wollongong, New South Wales, Australia beBeeHospitality Full time $40,000 - $55,000Hotel Gaming AttendantThis is a dynamic and hands-on role, ideal for those seeking to develop their skills in hospitality and customer service.Key Responsibilities:Support the gaming operations team with day-to-day tasksWork collaboratively as part of a cohesive unit to provide an exceptional customer experienceEnsure high standards of venue presentation and...