Customer Service Traineeship Indigenous Identified

7 days ago

Sydney, New South Wales, Australia Maxima Full time

Do you have a passion for providing great customer service, and would like to join the banking and finance industry?

Maxima, in partnership with Westpac, are seeking a committed individual to undertake an entry-level business traineeship within their Customer Service and Technology team.

Across 18-months you will be working fulltime and receiving paid study toward achieving a nationally recognised **Certificate III in Business **within the **Customer Service **stream.

**Your Host Employer**:
Westpac is Australia's first and oldest bank operating for over 200 years and one of its largest. Westpac Group provides personal, business, and corporate banking services, as well as superannuation, investment, and wealth management services. Westpac offers its employees many opportunities for career progression and skills development in the banking and financial sectors.

**The Role**:
**Benefits**:

- No HEC's or study debt
- Align yourself with a strong and nationally recognisable brand
- Job security and career development opportunities
- All training provided
- Flexible work arrangements

**Duties Include**:

- Update and maintain customer information
- Follow up missing client information and discrepancies
- Respond to incoming and outgoing enquiries

**Skills and Experience**:

- Strong communication skills
- Exhibits a passionate and positive work attitude
- Ability to multi-task and work to deadlines
- Takes initiative and has proficient problem-solving skills
- Demonstrated customer service experience
- Active user of different technology

**How to Apply**:
Please note that you must identify as Aboriginal and/or Torres Strait Islander descent to be eligible for this role.

Please comply with any relevant Host Employer or Government mandates regarding COVID-19.

National Traineeship wages and conditions apply.

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