Central Reservations Agent

2 weeks ago

Sydney, New South Wales, Australia Seagrass Boutique Hospitality Group Full time

**Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in Perth.

Working directly with the Central Reservations Manager, you will be responsible all reservations for our **NSW based restaurants.**Being the first point of contact with our guests, our agents should want to make a positive impact on the people you interact with, leaving them with a memorable first impression.

**Key tasks**:

- Ensuring all reservations are handled promptly and recorded accurately and provide efficient and professional service to all guests
- Maintain a thorough knowledge of all stores and promotions
- Maintaining brand knowledge and current with restaurant operational requirements in relation to reservations management ie, seating times, minimum spends etc
- Provide exceptional customer service and communication. Listening to guests in order to understand their needs and offer tailored options for reservations,
- Respond to all guest feedback
- Be knowledgeable of the brand loyalty program and provide appropriate benefits to our current and future members.

**Benefits include**:

- Employee discounts over 6 brands
- A training program dedicated to developing our team and giving them the best opportunities to succeed
- Potential career progression with a national company
- Support from an experienced dedicated team

**What we are looking for**:

- A Team player with high level of initiative and the ability to work autonomously
- Previous reservations management experience within restaurant essential.
- Excellent communication, attention to detail, administration and time management skills
- Current RSA qualification or the ability to obtain is essential

**Benefits**:

- Employee discount
- Employee mentoring program
- Free food
- Referral program

Supplementary Pay:

- Penalty rates
- Tips

Application Question(s):

- What is your hourly pay rate expectation? Are you happy to receive the award rate?
- Do you have experience using Seven rooms or ResDiary?
- Are you available to work Weekends?

**Experience**:

- Restaurant Reservations: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Central Reservations Agent

    2 weeks ago

    Sydney, New South Wales, Australia The Meat & Wine Co Full time

    **Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in **Parramatta**.Working directly with the Central Reservations Manager, you will be responsible all reservations for **Sydney based steak house restaurants**:- **The Meat & Wine Co** and **6 Head**.Being the first point...

  • Reservations Agent

    2 weeks ago

    Sydney, New South Wales, Australia Seagrass Boutique Hospitality Group Full time

    **Seagrass Boutique Hospitality Group** are looking for experienced **Central Reservations Agents** to join our central reservations team in Perth.Working directly with the Central Reservations Manager, you will be responsible all reservations for our **NSW based restaurants. **Being the first point of contact with our guests, our agents should want to make...

  • Reservations Agent

    2 weeks ago

    Sydney, New South Wales, Australia Club Central Hurstville & Menai Full time

    The ICC Group exists as a premium hospitality business incorporating 3 Registered Clubs, Southern Sydney Events Centre, Above 8 Bar & Lounge and Hotel Mountain Heritage.We are now seeking a Reservations Agent who will be based at our Hurstville premises. Reporting to the Event Services Manager the Reservations Agent is an integral member of the ICC Group...

  • Reservation Agent

    2 weeks ago

    Sydney, New South Wales, Australia Mercure Full time

    **Company Description**You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arriveMercure Sydney has 517 newly refurbished rooms, 9 conference rooms, and multiple food and beverage outlets, our location is well positioned next to...

  • Reservations Agent

    7 days ago

    Sydney, New South Wales, Australia Marriott International, Inc Full time

    **Job Number** 23022413**Job Category** Reservations**Location** Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia**Schedule** Part-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Central Reservations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia Trippas White Group Full time

    **Join Our Team as a Reservations Coordinator**We're seeking a dedicated and enthusiastic** Reservations Coordinator** to join our dynamic and fun-loving team.In this role, you'll use your organizational skills, administrative expertise, and excellent communication abilities to provide top-notch service to our guests and inbound agents. From making...

  • Central Reservations Agent

    1 week ago

    Sydney, New South Wales, Australia Nsw Office Of Sport Full time

    Are you ready to embark on an exciting journey in Reservations?An exciting opportunity exists for a vibrant and energetic individual with experience in sales and booking coordination. If you describe yourself as positive, flexible and a team player**Working with us**The Office of Sport is the lead NSW Government agency for sport and active recreation.With a...

  • Reservations Agent

    2 weeks ago

    Sydney, New South Wales, Australia Daydream Island Resort Full time

    Daydream Island Resort are seeking a full-time Reservations Sales Agent to join our small and close-knit Sales, Marketing, Reservations and Revenue team based **off-resort** in the NSW Chatswood office.**Position Overview**:Accurately and efficiently receive and process guest reservations whilst observing policies and procedures for Daydream Island Resort....

  • Reservations Agent

    2 weeks ago

    Sydney, New South Wales, Australia Aa Appointments Full time

    **RESERVATIONS AGENT - SYDNEY****LOCATION: SYDNEY**- Premium 5 Star Hotel- Sydney CBD Location**ABOUT YOUR NEW EMPLOYER**Our client is a 5 Star Boutique Hotel that boasts career progression, excellent benefits and facilities.They are currently seeking a talented RESERVATIONS AGENT to join their dynamic team.**THE ROLE**:Reporting to the Reservations Manager,...

  • Reservations Agent

    2 weeks ago

    Sydney, New South Wales, Australia Fink Group Full time

    Join our experienced and welcoming Head Office in centrally located Surry Hills- A diverse role with the opportunity to work across 6 restaurants- Perfect for a hospitality professional ready for a change of pace +new challenge**About Fink**Fink is a family-owned company with strong values built on Quality, Excellence, Industry, Innovation and of course,...