Warranty Manager Mercedes-Benz Sydney

5 days ago

Sydney, New South Wales, Australia Lsh Auto Australia Full time

**Warranty Manager | Mercedes-Benz Sydney**

Working within and supporting the Service Department, the Warranty Manager will be responsible for maintaining the warranty function of the dealership.

**Competitive Salary + Commissions + Super**

**About the role**:

- Process warranty claims as per manufacturer guidelines and timelines
- Effectively explain information in relation to services carried out
- Preparation of weekly and monthly analysis reports advising potential issues
- Conduct warranty compliance audits as well as ad hoc reports
- Monitor expenditure in relation to warranty and goodwill claims
- Ensuring a high level of warranty operations and compliance
- Liaising with Mercedes-Benz Australia regarding payment, claims and recoveries

**About you**:

- Strong organisational skills and able follow processes and procedures
- Competency with IT systems
- Excellent attention to detail and meticulousness
- Calm and efficient while maintaining high work standards and accuracy
- Strong relationship-building ability
- Excellent customer service standards
- Experience or knowledge of warranty and recall processes
- 2+ years Mercedes-Benz experience or similar highly regarded

**What's on offer**:

- ** Competitive salary + Commissions + Super**:

- Reward and recognition program
- Comprehensive training
- Monday to Friday - no weekend work
- Fun and exciting working environment
- Maternity/Paternity Leave

**About LSH Auto Australia**:
LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia. Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world's largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.

Successful applicants will be contacted by our HR team.

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