Retail Customer Service Associate

1 week ago

Melbourne, Victoria, Australia Royal Nut Company Full time

**Join Our Team - Retail Star at Our Rowville Store**

Are you a foodie with a passion for great customer service? Do you love working in a dynamic, friendly team environment? Royal Nut Company is looking for a **Retail Star** to join our Rowville store in a **permanent casual role**

We are seeking a **friendly team player** who can multi-task with a **positive, can-do attitude**. If you're passionate about **food, health, nutrition, and cooking**, we'd love to hear from you

**About Royal Nut Company**

Royal Nut Company is a **family-owned business** dedicated to sourcing, manufacturing, and supplying the highest quality **Nuts, Nut Spreads, Dried Fruit, Legumes, Grains, Health Foods, Confectionery, Snack Foods, and Spices**.

With over **35 years of experience**, we have built a strong reputation in the Australian food industry, supplying **top chefs, restaurants, supermarkets, health stores, and specialty retailers** both locally and internationally.

**What You'll Be Doing**:

- Delivering **outstanding customer service and sales**:

- Managing daily stock levels and restocking shelves
- Educating customers and providing expert product advice
- The day-to-day operations of running retail store.
- Opening/closing the store and balancing tills
- Meeting sales targets and maintaining store efficiency
- Handling customer inquiries, including wholesale support
- Assisting with in-store promotional materials and displays
- Performing ad-hoc duties as requested by management

**What We're Looking For**:

- Experience in **food retail, hospitality, or customer service** preferred
- **Outstanding sales and communication skills**:

- Passion for **food and understanding market trends**:

- Strong **time management and organizational skills**:

- A **team player** who thrives in a busy retail environment
- Attention to detail, honesty, and a **bubbly, friendly personality**:

- Professional attitude, reliability, and a strong work ethic
- Ability to adapt to new technology and learn our **ERP system**

**What We Offer**:

- **Great team environment** and supportive culture
- **Company product discounts**:

- The chance to **taste and learn** about high-quality nuts, health foods, and more
- Stability in a **long-standing family business**

**Availability**:

- **Casual role: 3-4 days per week, including alternate weekends**

**How to Apply**:
**Job Type**: Casual

Pay: $23.23 - $34.00 per hour

Work Authorisation:

- Australia (preferred)

Work Location: In person

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