Quality Assurance

**About Symrise AG**
Symrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented in more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America. Symrise works with its clients to develop new ideas and market-ready concepts for products that form an indispensable part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise - always inspiring more
**Quality Assurance & Global Process Specialist, Oceania (12-Month Contract, Maternity Cover)**:

- The Quality Assurance & Global Process Specialist role is to provide support to the Quality & Regulatory Manager to ensure compliance with relevant legislation, customer restrictions and global guidelines. This role is responsible for maintaining quality assurance programs, including HACCP, pre-requisition programs and related policies, procedures and controls to uphold performance, quality and food safety standards. Additionally, you will play a key role in fostering a strong food safety and quality culture throughout the organization. _
- Lastly, nothing is worth getting hurt for, all members of the business are expected to be safety leaders. You will always uphold and maintain a safe working environment, especially handling dangerous goods. Wearing appropriate PPR and following related procedures to ensure safety of themselves and others._
**The Position**:

- Maintain quality assurance programs, policies, processes, procedures and controls to uphold performance, quality and food safety standards.
- Support the continuous improvement and control of management systems in line with ISO9001, ISO14001, FSSC22000, SMETA and the Symrise Global Integrated Management System
- Ensure adherence to agreed quality standards across products, procedures, operations and customer interactions.
- Liasie with international affiliates to support country-specific regulatory compliance.
- Manage customer complaints including review, investigation, communication and coordination of corrective and preventive actions with relevant departments and affiliate sites.
- Maintain and develop HACCP and pre-requisite programs to ensure food safety at all times but not limited to environmental monitoring, cleaning, pest and allergen control, food defense, traceability, non-conformance management and validation activities.
- Actively participate in Food Safety and Food Defence Committees.
- Lead and support certification, customer, supplier, GMP and internal audits (AIB, ISO9001, FSC22000) and any other as required.
- Coordinate GMP audits onsite and with third-party logistics providers
- Maintain IMS documentation for all QA related matters and collaborate with departments to ensure SymIMS is up to date
- Develop and conduct GMP training for new hires and refresher sessions for all employees regularly.
- Maintain accurate manufacturing records for traceability and compliance
- Support the Quality Manager in liaising on food safety issues and maintain working relationships with key stakeholders and promote high standards across the site.
- Ensure compliance with legal, regulatory and company standards related to quality and food safety.
- Provide technical support to management on quality assurance, food safety and related initiatives.
- Track and document key performance metrics for management review
- Actively support and participate in continuous improvement initiatives for Quality and Food Safety across site.
- Monitor and maintain environmental data including energy, water and waste reporting.
- Assist in ensuring compliance with all applicable environmental, health and safety (EHS) requirements including:

- Hazardous and non-hazardous waste management
- Portable water supply, waste water and storm water discharges
- Air and noise emissions control and management
- Oher requirements including corporate standards and initiatives and national environmental, health and safety regulations
- Develop, control and maintain Integrated Management System (IMS) and required reporting
- Assist in ensuring all controlled documents, standard operating procedures (SOPs) and work instructions are properly maintained by relevant departments and updated regularly in SymIMS
- Manage and track audit findings, corrective actions and preventive measures within the audit management system
- Manage Quality Control from time to time and ensure uninterrupted departmental operations during staff leave. Some laboratory based testing of raw materials, finished goods and system maintenance when required.
- Bachelor's Degree in Science or rel