Event Manager

Opportunity to take that next step in your hospitality career
- Deliver World class service through running Adelaide's most prestigious events
- The excitement of the business, events and tourism industries

Adelaide Venue Management (AVM) is South Australia's leading provider of venue management services. It is responsible for operating three of Adelaide's most iconic venues: Adelaide Convention Centre (ACC), Adelaide Entertainment Centre (AEC), and Coopers Stadium (CS). AVM is also the proud presenting partner of concerts and functions at The Drive

**The Role**

We are seeking an experienced and dynamic Event Manager to coordinate the successful delivery of events at the Adelaide Convention Centre. Reporting to the Manager, Event Floor Services, you will oversee floor operations, team member performance, event set-up, and venue presentation to meet client expectations, budget guidelines, and AVM service standards. This full-time role is perfect for someone who thrives in a fast-paced, high-energy environment and has a passion for delivering exceptional events.

**Key Responsibilities**:

- ** Event Coordination**: Oversee and supervise all allocated events, ensuring venue presentation and set-up are impeccable and in line with client specifications.
- ** Client Liaison**: Coordinate and liaise with clients to ensure all event requirements are met and ensure Event Guarantees are completed and signed.
- ** Team Member Supervision**: Lead and mentor event floor staff, ensuring they are well-trained, adhere to safety protocols, and are motivated to provide excellent service.
- ** Quality Control**: Conduct spot-checks to maintain venue presentation, quality of service, and compliance with SA Liquor Licensing Laws.
- ** Financial Management**: Ensure accurate event documentation, team member time sheets, and proper inventory control.
- **Team Development**: Promote a positive work environment, assist with the development of team members, and ensure all staff undergo training and development.
- ** Efficiency & Planning**: Participate in event planning and provide feedback to improve processes, reduce inefficiencies, and enhance event operations.
- ** WHS & Environmental Management**: Ensure compliance with WHS policies, manage safety during events, and support AVM's environmental and sustainability initiatives.

**Skills you will bring to the role**:

- Proven experience in supervising front-of-house operations for events, conferences, and banquets, with a strong understanding of food and beverage service in both indoor and outdoor settings.
- Ability to lead, motivate, and develop a team to meet performance targets and maintain a high standard of service.
- Exceptional customer service skills, with the ability to liaise effectively with clients, contractors, and suppliers to deliver successful events.
- In-depth understanding of the events industry, including local, national, and international conference and banqueting trends.
- Sound knowledge of liquor licensing, special dietary requirements, and WHS laws and standards.
- Excellent interpersonal, negotiation, and written communication skills, with the ability to manage multiple stakeholders and handle challenging situations.
- Physically fit to work extended hours, including nights and weekends, with the ability to be on your feet for long periods.

**Why you'll love working with us**:

- ** Competitive salary** $70 - $75K per annum + super
- ** Mixture of day and night shifts,**where no 2 days are the same
- Be part of a** supportive, innovative and collaborative**operations team
- ** Prime CBD location,** close to public transport & the vibrant riverbank precinct
- ** Discounted CBD car parking**:

- ** 20% discount**off Food & Beverage at Home Ground when working
- ** State government superannuation and salary sacrifice opportunities**:

- ** 16 weeks paid maternity leave**because family is important
- ** Volunteer opportunities**with our community partners**:

- **Annual AVM Conference and Awards**to communicate, celebrate and reward

**About Adelaide Venue Management**

At AVM, our purpose is to attract and deliver outstanding events that advance South Australia and its communities. We are passionate about providing exceptional experiences for those who visit, work, and perform in South Australia, helping to shape the future of our vibrant state. With a focus on the events, entertainment, and sporting industries, we aim to position South Australia as one of the world's premier event destinations.

Our mission is to offer the highest level of service and create unforgettable experiences that support the state's cultural and economic prosperity. As part of our growing team, you will have the opportunity to contribute to the development of world-class events that put South Australia on the global map.

**Our People**:
At AVM, our greatest asset is our people. We value teamwork, diversity, and the ideas that drive innovation. We believe in creating a suppo