Gaming Supervisor

2 weeks ago

Melbourne, Victoria, Australia Matthews Hospitality Full time

Lead, grow, and thrive in our large gaming room at the Feathers Hotel; we're passionate about providing an exceptional gaming and hospitality experience.

We're looking for a Gaming Supervisor to join our team, offering opportunities for career development, a supportive team culture, and the chance to be recognised for your hard work and integrity.

**About the Role**

We're seeking a Gaming Supervisor on a part-time or full-time basis, with flexibility to work up to 38 hours per week. Availability across a 7-day roster, including nights, weekends, and public holidays, is essential.

**In this role, you'll be responsible for**:
Overseeing the gaming floor to ensure a premium customer experience
Supporting and leading gaming staff to maintain high service standards
Ensuring accuracy and compliance with gaming legislation and regulations
Handling cash, payouts and ensuring the room is clean and operational
Maintaining a clean, efficient, and welcoming gaming environment

Working as part of team to ensure happy customers and coworkers

**What We're Looking For**:
Exceptional customer service skills and a welcoming attitude
A quick learner with a passion for hospitality and leadership
Trustworthy, reliable, and a positive team player
Ability to stay calm under pressure in a fast-paced gaming environment
Strong organisational and cash-handling skills
Prior experience in a gaming room or similar role (desirable)
Knowledge of GFR Pro, Keno (beneficial)

**Essential Requirements**:
Responsible Service of Alcohol (RSA) Certificate

Responsible Persons Badge
RSG1 and RSG2 Certificates
Current Driver's License/Ability to get to and from shifts at all hours

**Why Join Us?**

Opportunities for career development and advancement
Become empowered as part of a progressive venue looking toward the future
Enjoy a friendly, respectful, and professional team that will become your family
Be recognised for your hard work and integrity

If you're ready to take the next step in your hospitality career and join a dynamic, progressive venue, we'd love to hear from you

Award rates, plus superannuation, leave loading, and more

Chat soon,

Feathers Hotel

Burnside 5066

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