Dynamics 365 Support Services Delivery Coordinator
2 weeks ago
We're Hiring: Support Services Delivery CoordinatorAre you passionate about delivering exceptional service and building strong client relationships?
HSO is looking for a dynamic and motivatedSupport Services Delivery Coordinatorto join our Managed Services team.About the RoleReporting directly to the CTO, you'll be responsible for ensuring the successful delivery of contracted service tasks as outlined in our HSO Support Agreements for our Dynamics 365 customers.
You'll manage support tickets, uphold SLAs, and work closely with both customers and internal teams to ensure timely and high-quality resolutions.Key ResponsibilitiesOversee delivery of contracted service tasks for assigned HSO customersManage support tickets: prioritisation, resolution tracking, SLA compliance, and budget adherenceDrive customer satisfaction, retention, and engagementIdentify opportunities for service expansion and process improvementAct as the voice of the customer within HSO to align services with client goalsWhat You'll Bring3+ years experience in Managed Service environments, preferably with Microsoft Dynamics 365Strong interpersonal and communication skillsExcellent time management and organisational abilitiesA customer-centric mindset with the ability to handle complex discussions diplomaticallySelf-motivation and the ability to perform under pressureWhy Join Us?
HSO is a leading Microsoft Partner specialising in Dynamics365.At HSO, we're committed to delivering excellence and innovation in enterprise solutions.
You'll be part of a supportive team that values collaboration, continuous improvement, and customer success.On joining HSO, you will receive excellent remuneration and employee benefits.
You will have access to HSO Academy, our online and in-person learning tool, which you can leverage to ensure you shape your career path.
#J-18808-Ljbffr
-
Sydney, New South Wales, Australia HSO Full timeOverviewWe're Hiring: Support Services Delivery Coordinator. Are you passionate about delivering exceptional service and building strong client relationships? HSO is looking for a dynamic and motivated Support Services Delivery Coordinator to join our Managed Services team.About The RoleReporting directly to the CTO, you'll be responsible for ensuring the...
-
Sydney, New South Wales, Australia HSO Full timeOverview We're Hiring: Support Services Delivery Coordinator. Are you passionate about delivering exceptional service and building strong client relationships? HSO is looking for a dynamic and motivated Support Services Delivery Coordinator to join our Managed Services team. About The Role Reporting directly to the CTO, you'll be responsible for...
-
Sydney, New South Wales, Australia Hso Enterprise Solutions Gmbh Full timeOverviewWe're Hiring: Support Services Delivery CoordinatorAre you passionate about delivering exceptional service and building strong client relationships? HSO is looking for a dynamic and motivated Support Services Delivery Coordinator to join our Managed Services team.About the RoleReporting directly to the CTO, you'll be responsible for ensuring the...
-
Sydney, New South Wales, Australia HSO Enterprise Solutions GmbH Full timeOverviewWe're Hiring: Support Services Delivery CoordinatorAre you passionate about delivering exceptional service and building strong client relationships? HSO is looking for a dynamic and motivated Support Services Delivery Coordinator to join our Managed Services team.About the RoleReporting directly to the CTO, you'll be responsible for ensuring the...
-
Sydney, New South Wales, Australia HSO Enterprise Solutions GmbH Full timeOverviewWe're Hiring: Support Services Delivery CoordinatorAre you passionate about delivering exceptional service and building strong client relationships? HSO is looking for a dynamic and motivated Support Services Delivery Coordinator to join our Managed Services team.About the RoleReporting directly to the CTO, you'll be responsible for ensuring the...
-
Sydney, New South Wales, Australia HSO Full timeWe're Hiring: Support Services Delivery CoordinatorAre you passionate about delivering exceptional service and building strong client relationships? HSO is looking for a dynamic and motivatedSupport Services Delivery Coordinatorto join our Managed Services team.About the RoleReporting directly to the CTO, you'll be responsible for ensuring the successful...
-
Dynamics 365 Support Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeFunctional Full time $90,000 - $120,000Job DescriptionThis role involves providing functional support for Dynamics 365 CE applications. The successful candidate will be responsible for addressing configuration, customization, workflows, and integrations.The ideal candidate will have experience in supporting and configuring Dynamics 365 CE applications, with end-to-end delivery including all...
-
Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000Support Services Delivery CoordinatorWe are seeking a highly motivated individual to join our Managed Services team as a Support Services Delivery Coordinator. This role is responsible for ensuring the successful delivery of contracted service tasks as outlined in our support agreements for Dynamics 365 customers.Reporting directly to the CTO, you will be...
-
Technical Delivery Lead
1 week ago
Sydney, New South Wales, Australia Ethos Beathchapman Full timeTechnology Delivery Lead | Program Lead | Delivery ManagerTechnical Delivery Lead – Dynamics 365Location: Sydney CBD (2000)Hybrid: 3 days from home, 2 days in-office (Tuesdays & Fridays mandatory)Salary: up to 180,000 + super + bonues The RoleWe are seeking a Technical Delivery Lead to drive the delivery of a large-scale mortgage migration program.This...
-
Technical Delivery Lead
2 weeks ago
Sydney, New South Wales, Australia Ethos BeathChapman Full time $180,000 per yearTechnology Delivery Lead | Program Lead | Delivery ManagerTechnical Delivery Lead – Dynamics 365Location:Sydney CBD (2000)Hybrid:3 days from home, 2 days in-office (Tuesdays & Fridays mandatory)Salary:up to 180,000 + super + bonusesThe RoleWe are seeking a Technical Delivery Lead to drive the delivery of a large-scale mortgage migration program. This role...
