Senior Manager Hub Open Door

Senior Manager Hub Open Door (HOD) Community DevelopmentFull-time Maximum Term position is available to 31 August 2026, based at our Multi-Cultural Hub (opposite the Queen Victoria Market)The Hub Open Door (HOD) Initiative will develop and implement a community development model to provide a welcoming environment, and expedite the successful settlement of multicultural community membersAnnual salary is $123,627 + 12% superOther benefits include:Regular performance feedback and performance review processSupportive environment and caring work culture with work/life balanceCultural DiversitySalary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professionaldevelopment, subscriptions and memberships, and briefcasesFlare Employee Discounts Program17.5% Annual Leave LoadingEmployee Assistance Program (EAP)About the role:The Senior Manager HOD Community Development will lead the conceptual development, planning, testing, evaluating and implementation of the HOD Initiative Model.
Leveraging their influencing skills, this position will consult, motivate and guide internal and external stakeholders, ensuring alignment with the HOD Initiative goals and fostering collaboration.
The position requires the incumbent to prove the concept and drive change through the implementation of a HOD Initiative Pilot within a 12-month period as a prototype for roll-out across AMES.
This aims to transition clients from specialist to universal services through faster, better servicing.
The model will draw on skilled employees and volunteers to provide clients and community members with AMES services or to connect them to trusted partners and broader mainstream services.To be considered for this role, you will be able to demonstrate the following key selection criteria:Degree in Community Development, Business Management, Project Management or related field;AND at least 5 years' experience in community development project management;ORAt least 10 years' experience in community development project managementStrong conceptual skills to be able to understand the vision and impact desired, to develop an appropriate model with the ability to problem solve and develop and implement a proof of conceptExcellent knowledge of local communities and opportunities to connect, promote and provide support servicesDemonstrate an in-depth understanding of key processes, methodologies and tools applicable to manage changeExcellent written and verbal communication skills with the ability to communicate across all levels of an organisation, including the ability to clearly define requirements, to draw out necessary information to support decision making and reportingExcellent planning, organisational and time management skills with a strong attention to detailAbility to motivate, influence, persuade and negotiate with stakeholders at all levelsPossess strong leadership qualities, assertiveness and confidence to provide suggestions, constructive feedback and promote change in an inclusive mannerEnergetic with a high level of integrity and professionalism, and a strong team playerDemonstrated analytical skills, with ability to analyse processes clearly and identify criteria for successDemonstrated success in driving and managing change, motivating staff through the change process, and delivering consistent process improvements and planned outcomesDemonstrated ability to plan and develop innovative approaches to working with key stakeholders that are focused on meeting the needs of a diverse client groupApplications for this position will be accepted up to 6 PM on Friday 12 September 2025, however interviews and/or other selection processes will commence as suitable applications are received.To apply for this position please submit:Your current resumeCover letter addressing the key selection criteria outlined aboveAbout usAMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act.
Applicants must have the right to work in Australia.
All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).
AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human RightsUnlock job insightsSalary match Number of applicants Skills matchCommunity Services & Development 1,001-5,000 employeesWith a network of over 2000 volunteers who work with over 1000 AMES Australia staff who speak over 55 languages, AMES Australia partners with community organisations and volunteers to build awareness and develop strong community support networks.
AMES builds partnerships with universities, TAFEs, migrant resource centres, health, real estate and community organsiations across Melbourne and Victoria to meet each client's individual needs.
AMES works with business to help new refugees and migrants to gain real job skills.
As well as linking employees with employers in need of workers and help local businesses by providing high quality services in areas such as catering and cleaning.Source: this is an extract from the company's own websiteWith a network of over 2000 volunteers who work with over 1000 AMES Australia staff who speak over 55 languages, AMES Australia partners with community organisations and volunteers to build awareness and develop strong community support networks.
AMES builds partnerships with universities, TAFEs, migrant resource centres, health, real estate and community organsiations across Melbourne and Victoria to meet each client's individual needs.
AMES works with business to help new refugees and migrants to gain real job skills.
As well as linking employees with employers in need of workers and help local businesses by providing high quality services in areas such as catering and cleaning.Source: this is an extract from the company's own websiteTo help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
#J-18808-Ljbffr