Customer Service Officer

2 weeks ago


Australia Temp & Agnew Pty Ltd Full time

Exclusive to Temp & Agnew
- Temp opportunity (6-8 weeks assignment)
- Starting from 1st week of June, Offering $28.5 per hour plus super

Full Job Description

**The company**

***
The company is one of the world's leading manufacturers of premium automobiles and motorcycles. Their strong workplace culture which has been built from their passion for excellence and ability to embrace the fast pace of the automotive industry. The company maintains a wonderful work environment characterized by a positive and supportive atmosphere.

**The role**
As the Customer Service officer/Service Concierge you will have the gift of anticipation, you will know what our customers want, and you will achieve this with your passionate customer service. You will be attentive and courteous to the customers' needs and be organized in a way that allows you to tackle every aspect of your job.
- Ensure that customers receive prompt, courteous, and effective service.
- Maintain knowledge of brand and services.
- Ensuring body checks are performed on Customer vehicles when needed.
- Maintaining excellent communication.
- Develop customer relationships and promote customer loyalty.
- Research and resolve customer questions and issues to ensure customer satisfaction.
- Provide exceptional service from upon arrival till exit.

**About you**
- Clean driving record and valid driver's license
- Experience in customer service or relevant role.
- Experience as a concierge will be an advantage.
- Exceptional interpersonal and relationship-building skills.
- Flexibility to assist our customers' needs.
- Excellent communication skills.
- Strong organizational awareness.
- Ability to work well within a team or independently.

**What we offer**
- Amazing place to work.
- Leading Automobile company.
- Temp & full-time opportunity.
- Starting from 1st week of June.
- 6-8 weeks assignment.
- Paying $28.50 per hour plus super.

***

**How to Apply



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