Seasonal - Concierge Team Members - Westfield

2 weeks ago

Gold Coast, Queensland, Australia Scentre Group Full time

**Job no**: 497918
**Work type**: Casual
**Location**: Brisbane, Gold Coast
**Categories**: Customer Service

Join us and be part of the magic this festive season We bring Christmas to life with extraordinary customer experiences. Our team enhances the shopping journey with key services and festive touches across our 42 Westfield destinations in Australia and New Zealand.

**_ Your opportunity_**

Like Santa's little helpers, our team adds magic to the shopping experience, providing extraordinary customer service through greetings, navigation, gifting solutions, valet, car park assistance, visits to Santa, and surprise and delight moments.

Our services team covers concierge, valet, and car park roles, delivering 5-star customer experiences to our customers during the festive season. Bring your Christmas cheer and join us in making our customers' experiences truly magical

**_ Some of your festive duties as a _**_concierge team member_**_ will include:_**
- Deliver exceptional service to customers and retailers.
- Promoting and selling Westfield Gift Cards and other services, providing convenient solutions to customers.
- Welcome guests at the concierge desk, engaging with them to understand their needs. Provide helpful directions and advice and offer alternative solutions when needed.
- Support the marketing team with festive events and surprise-and-delight moments.

**_So, what sets our team members apart? _**
- You will: _
- Always be ready to go the extra mile for our customers and retailers, enhancing their experience.
- Be confident in providing customers assistance in a busy retail setting.
- Be available for shifts from October to February, including late-night, weekend and public holiday trading (full availability in November and December is ideal).

This is a seasonal casual role, offering a fantastic opportunity to be part of the festive season within our Westfield destinations. The position runs from October 2024 to January/February 2025, with shifts based on scheduling needs.

**About Us**

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.

Discover more about what it's like to work with us here
- If you progress through to the next stage of the process, you'll have the option to complete either a video or a phone interview.
- The next stage of our selection process includes an invitation to attend a Group Assessment Day, which will be held on 16th September.
- **Applications close: 11th September (unless filled prior).**

**Advertised**: 04 Sep 2024 E. Australia Standard Time
**Applications close**: 11 Sep 2024 E. Australia Standard Time

**_Scentre Group exclusively recruits for roles based in Australia and New Zealand. If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information. _

  • Westfield Festive Season Concierge

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $50,000 - $60,000

    Seasonal Concierge Role at WestfieldFestive Season MagicWe bring Christmas to life with extraordinary customer experiences, creating a magical atmosphere that enhances the shopping journey. As a seasonal concierge team member, you will be part of a dedicated team delivering 5-star customer experiences during the festive season.Join Our TeamYou will work...

  • Seasonal Car Park Team Member

    2 weeks ago

    Gold Coast, Queensland, Australia Scentre Group Full time

    **Job no**: 497920**Work type**: Casual**Location**: Gold Coast**Categories**: Customer ServiceJoin us and be part of the magic this festive season We bring Christmas to life with extraordinary customer experiences. Our team enhances the shopping journey with key services and festive touches across our 42 Westfield destinations in Australia and New...

  • Concierge Team Member

    2 weeks ago

    Gold Coast, Queensland, Australia Assetlink Full time

    **Description**:About AssetlinkFrom humble beginnings, Assetlink have grown to a workforce of 2500 throughout Australia and abroad, providing a range of facilities management services. Our people are positive, customer-focused and committed to excellence. In a recent employee survey, 95% of respondents said the reason they love working at Assetlink relates...

  • Concierge

    2 weeks ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Concierge – The Star Grand Hotel, The Star Entertainment GroupAs our Concierge at The Star Grand Hotel, you will assist with leading the daily operations of the Porter Valet team to ensure a positive guest experience and promote The Star Gold Coast as a leading entertainment destination.This is a fantastic opportunity where you will take good care of both...

  • Concierge

    3 weeks ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Concierge – The Star Grand Hotel, The Star Entertainment Group As our Concierge at The Star Grand Hotel, you will assist with leading the daily operations of the Porter Valet team to ensure a positive guest experience and promote The Star Gold Coast as a leading entertainment destination. This is a fantastic opportunity where you will take good care...

  • Concierge

    3 weeks ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    Concierge – The Star Grand Hotel, The Star Entertainment GroupAs our Concierge at The Star Grand Hotel, you will assist with leading the daily operations of the Porter Valet team to ensure a positive guest experience and promote The Star Gold Coast as a leading entertainment destination.This is a fantastic opportunity where you will take good care of both...

  • Concierge

    1 week ago

    Gold Coast, Queensland, Australia The Star Entertainment Group Full time

    As the Concierge at The Star Gold Coast, you will assist with managing the daily operations of the Porter/Valet team to ensure a positive guest experience and play a key role in promoting The Star Gold Coast as a leading entertainment destination.**Key responsibilities**:- Assisting the Chief Concierge to ensure that the highest standards of service are...

  • Seasonal Retail Team Member

    1 week ago

    Gold Coast, Queensland, Australia Johnathan Thurston Academy Full time

    **Johnathan Thurston Academy**Taking employment back to basics. We simply introduce jobseeker to jobs It's that simple.The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to...

  • Seasonal Retail Team Member

    1 week ago

    Gold Coast, Queensland, Australia Johnathan Thurston Academy Full time

    **Johnathan Thurston Academy**Taking employment back to basics. We simply introduce jobseeker to jobs It's that simple.The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to...

  • Seasonal Retail Team Member

    2 weeks ago

    Gold Coast, Queensland, Australia Johnathan Thurston Academy Full time

    **Johnathan Thurston Academy**Taking employment back to basics. We simply introduce jobseeker to jobs It's that simple.The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to...