Timetabling Support Officer

1 week ago

Sydney, New South Wales, Australia Edu Holdings Limited Full time

Overview
The Timetabling Support Officer is key to managing the operational needs of academic delivery and space utilisation.
In this role, you'll be responsible for coordinating both internal and external room bookings to ensure all teaching spaces across campuses are used efficiently.
Working closely with Timetabling Coordinators and other stakeholders, you will support the development, delivery, and ongoing updates of academic timetables for both Ikon and ALG.
The role requires strong organizational skills, meticulous attention to detail, and collaborative communication to successfully align timetables with student needs, staff availability, and institutional goals.
You will use systems like Excel, Wisenet, and RTOM to manage all data, scheduling, and reporting requirements.
Key Responsibilities
Managing system changes
Internal room booking and documenting
External room booking and space hiring
Documenting change requests
Monitoring class capacities through reporting
Progression mapping for ALG and Ikon
Pre-allocations and in System allocations
Balancing classes
Cleaning report data
Enrolling students
Managing and updating various spreadsheets
Zendesk ticket responses
Other tasks as reasonability directed by the General Manager Student Services and Registrar
Education, Experience & Skills
Qualification in relevant field
Previous experience in the education sector mandatory, preferably in a timetabling/scheduling role
Intermediate to Advanced Excel skills
Demonstrated understanding of requirements associated with regulatory frameworks, including the Higher Education Standards Framework (Threshold Standards) 2021, Standards for RTO's 2015, and the National Code of Practice for Providers of Education and Training to Overseas Students 2018
Proficiency in Microsoft Office365
Positive attitude and ability to think creatively and bring innovation to EDU and its subsidiaries
Cross cultural awareness
Excellent written and oral communication
Excellent interpersonal skills with the ability to work autonomously and in a team
Why join us
A supportive team- When you work with us, you're not just a team member—you\'re part of a supportive community that lifts each other up, values every contribution, and thrives on mutual respect.
Career progression- Here, you'll find an environment where your ideas matter, your growth is prioritized, and you're empowered to do your best work—because when we succeed, we do it together.
A positive and fun work environment- Work should be more than just a job—it should be an experience you enjoy.
Daily breakfast supplied- We believe that a positive and fun work environment starts with the little things, and what's better than breakfast?
Training and Development opportunities- Professional development allowance available to invest in your future and help you stay at the forefront of your field
Diversity & Inclusion- We celebrate diversity and are committed to reflecting Australian society to better serve our students.
We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.
Next steps
Apply online or send your resume and cover letter to .
Only applicants with the right to live and work in Australia will be considered.
Shortlisted candidates will be notified.
Details
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Education
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