Receptionist / Administration Clerk

19 hours ago

Melbourne, Victoria, Australia Jayell Investments Full time

Add expected salary to your profile for insights.Jayell Ford Kyabram is part of a vast locally owned business that has been operating in Victoria's North Central region for over 40 years
Our core strengths are focused on family values, customer service excellence, and our employees being at the heart of our business.We offer job security, continuous on-the-job training, and extensive brand-specific training.Jayell Ford is currently seeking a full-time Receptionist to join their dealership in Kyabram.The role will include all facets of reception and office administration in relation to the Sales, Parts, and Service departments of a motor vehicle dealership.
This position is the first contact for all face-to-face, email, and telephone enquiries.
Customer service skills are essential in this position as is a high level of organisational skills.
You will be working with the Service Manager and General Manager to ensure all customer concerns and administration processes are carried out to the highest standards.General responsibilities for this role will include but not be restricted to the following:Greeting customers & answering the telephone in a prompt, professional manner & taking messages when requiredMaintaining internal & external customer databasesPayments, invoicing, and receiptingFiling & archiving recordsMaintaining cleanliness of the reception & customer waiting areasCommunicating to Management & ColleaguesThe successful applicant will possess the following attributes:Be enthusiastic & customer focusedBe self-motivatedGood computer knowledge and skillsAbility to work in a fast-paced environment and follow oral and written instruction with attention to detailWillingness to learnPrevious automotive industry experience is preferred, but not essential.We offer:Long-term employmentEmployee Benefits - discounts on products and services across the Value Auto Group.Access to discounts across major retailers, including health and fitness, entertainment, technology, travel, shopping, and groceriesCompetitive hourly ratePersonal growthOn-the-job trainingDevelopment within the Value Auto GroupUnlock job insightsSalary match, Number of applicants, Skills matchYour application will include the following questions:Do you have a current Australian driver's licence?
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as an Administration Clerk?
Do you have experience in administration?
Do you have customer service experience?
Do you have data entry experience?
Do you have previous invoicing experience?
Do you have a current Police Check (National Police Certificate) for employment?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as an Administration Clerk?
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