Head Of Product

About us
P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland.
Our purpose is to enrich the lives of our customers and their communities.
With over $9.4 billion in assets and a head office in Perth and corporate offices in Coffs Harbour and Brisbane, we service over 200,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles.
We believe our culture is a real point of difference, and our values – Focus on Members, Improve & Learn and Trust & Collaborate – are fundamental to our ways of working.
We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger.
As part of our ongoing strategic customer-centric transformation, we're focused on making it even easier to bank with us for our customers of today and the future.
About the role
We're looking for a strategic leader to take on the role of Head of Products & Propositions, where you'll guide the development, performance and compliance of our product portfolio across lending, deposits, payments, third-party products and open banking.
This is a rare opportunity to own and deliver product strategies that balance commercial performance with outstanding customer outcomes.
Working as part of an inclusive and collaborative team your key responsibilities will include:
Responsibilities
Lead the Products & Propositions division, driving performance and growth across our portfolio
Shape product roadmaps, pricing and margin management to optimise profitability while staying true to our customer-first values
Translate data, analytics and market intelligence into actionable product initiatives and compelling business cases
Oversee compliance with regulatory requirements (including CPS 230 and open banking obligations) and embed future regulatory changes seamlessly into our operations
Guide product development and enhancements, ensuring our products remain competitive and relevant
Lead and inspire a high-performing team of product professionals, building capability and commercial acumen across the function
Build strong relationships with executives, finance, treasury, retail, marketing, credit, data & analytics and external vendors to deliver product outcomes at scale
What will you bring?
Deep experience developing and executing banking product strategies across deposits, payments and third-party products
Strong product management expertise, including portfolio optimisation, pricing strategy and margin management
Demonstrated ability to lead in complex, regulated environments with a sound understanding of risk frameworks and compliance
Proven success in delivering product change initiatives and managing cross-functional projects from concept to execution
Confidence working at an executive level, influencing and securing buy-in for strategic product directions
Experience leading and developing teams within large mutuals, banks or financial services organisations
Strong vendor and stakeholder management skills, particularly across payments and open banking
What we can offer you
There's life at work, and life outside of work – and we understand that.
P&N Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning.
To help you live your best life through work, we offer an extensive range of employee benefits.
Work for a national multi-brand, customer-focused organisation
Enjoy flexible work arrangements
An incentive scheme for exceptional performance
Be supported with leadership and professional development
12 weeks paid parental leave for the primary caregiver, and three weeks for the non-primary caregiver
Generous discounts on home loans, personal loans, insurance and other banking products and services
Up to two weeks' additional purchased leave per year
Two days' paid volunteer leave each year to use with a community partner of your choice
An Employee Assistance Program
At P&N Group, we value a diverse and inclusive workforce.
We encourage people of all abilities, backgrounds, identities, ages and cultures to apply.
The closing date for applications is 18th September 2025.
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