Quality Assurance Consultant

1 week ago

Melbourne, Victoria, Australia Lex Medicus Full time

Quality Assurance Consultant (Medicolegal)
The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.
Key responsibilities include, but are not limited to:
Review of medico-legal reports in line with quality framework and relevant regulations and legislation
Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
Work collaboratively with team members to ensure prioritisation of workflow
Provide feedback and training for medical experts on medico-legal report writing
Resolve emerging problems and handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation
Qualifications
Experience or qualifications in allied health, legal or insurance industries, ideally with experience in interpreting medico-legal reports – highly regarded
Experience in utilising the AMA Guides and WorkCover Guides for assessing permanent impairment and disability assessments is desirable
High level of written and verbal communication skills
Good computer skills, particularly with Microsoft Office
Additional information
Why join us?
Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave
Employee Referral Program – Be rewarded for successfully recommending great talent
Thorough induction, ongoing mentorship and tailored professional development plan.
Career progression pathways being part of the broader MedHealth group of businesses
You are welcome here
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Job details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Quality Assurance
Industries: Wellness and Fitness Services
Location: South Yarra, Victoria, Australia
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