Quality Assurance Consultant

3 weeks ago

Melbourne, Victoria, Australia MedHealth Full time
Overview

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.

Key responsibilities include, but are not limited to:

Responsibilities
  • Review of medico-legal reports in line with quality framework and relevant regulations and legislation
  • Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
  • Work collaboratively with team members to ensure prioritisation of workflow
  • Provide feedback and training for medical experts on medico-legal report writing
  • Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation
  • #Lex Medicus
Qualifications
  • Experience or qualifications in allied health, legal or insurance industries, ideally with experience in interpreting medico-legal reports – highly regarded
  • Experience in utilising the AMA Guides and WorkCover Guides for assessing permanent impairment and disability assessments is desirable.
  • High level of written and verbal communication skills
  • Good computer skills, particularly with Microsoft Office
Additional Information
Why join us?
  • Corporate benefits including Discounted Health Insurance/Gym Memberships & Travel Perks (Car Hire & Hotel), Novated Leasing, Salary Packaging, Employment Assistance Program, Paid Parental Leave & Purchased Leave.
  • Employee Referral Program – Be rewarded for successfully recommending great talent.
  • Thorough induction, ongoing mentorship & tailored professional development plan. Career progression pathways being part of the broader MedHealth group of businesses.

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.


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