Driver (Pet Boarding)

2 weeks ago

Melbourne, Victoria, Australia Kip Full time

**Kip Homestead Yarra Valley**:
**Position: Pet Taxi Driver (Pet Boarding)**:
At Kip, we provide pets with the best care and enrichment - and have our people to thank for it. We are compassionate caregivers to our four-legged friends and exceptional communicators to their paw-rents. And we are now looking for a driver to join our team at Kip Homestead Yarra Valley.

**Why Kip Happy Stays?**
- Real career pathways for individuals who are looking for more than just a job (with majority of our team leaders having been promoted internally)
- Opportunities for ongoing training to develop and build your animal handling skills, such as pet first aid and pet CPR, canine socialisation online workshops, and/or become an accredited dog trainer through Kip with the National Dog Trainer's Federation (NDTF)
- Our team leaders have access to further training opportunities, such as human first aid, leadership workshops and a Kip community where ongoing learning is celebrated and shared amongst each other
- We offer a structured induction program that trains on all aspects of the role that you will need to succeed and feel confident (great for individuals with no animal handling experience at all)

**Extra perks**:

- You receive generous staff discounts on shop items and on our boarding and daycare services (where applicable)
- We have an incentive program for our team leaders to earn bonuses based on performance and an Employee Referral Program where you can earn up to $3000 per person for recommending exceptional people to onboard with Kip Happy Stays
- We have an Employee Assistance Program (EAP) that provides confidential counselling and support to all employees
- Contribute to providing a high level of service and care that you can genuinely be proud of (and don't forget the daily pet cuddles)
- Form strong bonds and find long term friendships with humans who have similar passions and interests

**Responsibilities**:

- Transport animals from homes to our facility
- Interact with customers in a professional manner
- Handle animals in line with company policies and procedures
- Follow the company's collection procedures and protocols
- Optimise the collection and drop-off schedule
- Following up queries and abandoned bookings
- Check in/check out pets

**Attributes/skills required**:

- Animal handling experience of dogs and cats highly regarded
- Honest with a high attention to detail
- Strong interpersonal communication skills
- Outstanding level of customer service
- Ability to safely drive long distances
- Problem solver

**Key requirements**:

- Full drivers licence with clear driving record (probationary drivers will not be considered)
- Must have vehicle to access site (no public transport available nearby)
- Must be available over holidays & Christmas period
- The position hours can operate within school hours, if required

**What's the best way to be shortlisted?**
- Include a cover letter outlining why you are best fit for the role (if you have no animal handling experience, we'd love to know how your current skillset can transfer)

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