Assistant Manager

2 weeks ago

Melbourne, Victoria, Australia Park Hyatt Melbourne Full time

Summary

**Care Connects Us**

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.

Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

**About Park Hyatt Melbourne**:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

**Benefits of working with us**:

- Leading global hotel brand with career advancement opportunities
- Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
- Complimentary duty meals whilst on shift
- Discounted food & beverage and park club health & day spa treatments
- Discounted onsite car parking
- Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
- Generous paid time off and holiday policies including paid parental leave and wellbeing leave
- 10% discount with NIB Health insurance

**About the Role**

As the Assistant Manager, you will be responsible for overseeing Guest Relations and ensuring the highest standards of customer service are met. You will build relationships by engaging with guests and focusing on the pre-arrival and arrival experience in accordance with Park Hyatt brand standards.

**Some of the responsibilities include**:

- Build relationships by engaging guests and by conducting authentic and personable conversations.
- To ensure all associates provide excellent service to both internal and external customers in other departments as appropriate.
- To efficiently and effectively handle and resolve or liaise with the Front Office Manager regarding all guest complaints and concerns in all areas of the Hotel.
- To assign duties and responsibilities to the Guest Relations Officers and assist them with their duties.
- To ensure that all VIP's and other guest rooms as necessary are checked prior to the arrival of the guest for 100% readiness.

**Qualifications**:

- Previous work experience in guest relations or similar position within a five star hotel environment.
- An outstanding ability to establish rapport and have personable and meaningful conversations with guests
- Excellent time management skills with a strong ability to multi-task
- Superior customer service skills along with excellent service resolutions skills
- The capability of working both autonomously and as part of a team
- The ability to work well under pressure and possess a great attention to detail
- The ability to create a positive first impression with an understanding of the importance of five star grooming standards
- The flexibility to work on a rotating roster, including weekends and public holidays

  • Junior Farm Manager

    2 weeks ago

    Melbourne, Victoria, Australia Farm Manager Sa Full time

    **Donald, Victoria State, North West of Melbourne - Australia**: Our client is looking for a Junior Farm Manager - Cropping to join the team.**MINIMUM REQUIREMENTS**- a Bachelor's Degree in Agriculture- At least 3 years work experience in crop farming- Proven experience with **_Barley, Wheat, Lentils & Canola_**:- Experience with tractors, harvesters,...

  • Assistant Manager

    2 weeks ago

    Melbourne, Victoria, Australia Department Of Families, Fairness And Housing Full time

    THE ROLEAre you- Skilled in governance, compliance assessment, co-ordination and reporting and looking develop your experience in a large department governance and compliance role?- A good communicator, both verbally and in writing?- Keen to develop your leadership and management skills?The Assistant Manager, Governance provides leadership and guidance in...

  • Assistant Manager

    1 week ago

    Melbourne, Victoria, Australia Yulong Stud Full time

    Yulong Stud is looking for an experienced and dedicated Assistant Manager to join our team at Yulong Park, located in Bayles, Victoria, just a short distance from the scenic Mornington Peninsula.As the Assistant Manager, you will support the Property Manager in overseeing all aspects of horse care, staff management, property maintenance, and operational...

  • Assistant Manager

    2 weeks ago

    Melbourne, Victoria, Australia Jasbe Petroleum Full time

    **ASSISTANT MANAGER - Petroleum/Convenience Retail**We are one of Australia's largest independently owned fuel retail businesses with a strong presence in Victoria and New South Wales. Established in 1989 the organisation has spent over three decades focused on delivering quality fuel and consumer products with the highest standard of customer service.We are...

  • Assistant Manager

    2 weeks ago

    Melbourne, Victoria, Australia Jasbe Petroleum Full time

    **ASSISTANT MANAGER - Petroleum/Convenience Retail**We are one of Australia's largest independently owned fuel retail businesses with a strong presence in Victoria and New South Wales. Established in 1989 the organisation has spent over three decades focused on delivering quality fuel and consumer products with the highest standard of customer service.We are...

  • Assistant Manager

    2 weeks ago

    Melbourne, Victoria, Australia Beermash Full time

    BeermashFull time or permanent part time position in the role of assistant manager at highly regarded craft beer venue. Tasks include bar service, bottle shop assistance and general front of house duties, processing sales, online customer orders, changing kegs.Full time or permanent part time role of assistant manager at highly regarded craft beer venue....

  • Assistant Manager

    2 weeks ago

    Melbourne, Victoria, Australia Department Of Families, Fairness And Housing Full time

    **THE ROLE**The Assistant Manager, Financial Accounting and Reporting is second in charge to the Financial Accounting and Reporting Manager. The role assists with the management of the Financial Accounting and Reporting Unit, including its staff and deliverables. The main deliverables include the preparation the Department's annual statutory reporting,...

  • Assistant Manager

    1 week ago

    Melbourne, Victoria, Australia Yulong Investments Full time

    Yulong Investments- 3 active jobs (view)- Published- January 31, 2025- Expires- March 7, 2025- Location- Bayles- Category- Stud Staff- Job Type- Full-time- Country- Australia- State- Victoria**Description**:Yulong Stud is looking for an experienced and dedicated Assistant Manager to join our team at Yulong Park, located in Bayles, Victoria, just a short...

  • Assistant Manager

    2 weeks ago

    Melbourne, Victoria, Australia Bowery To Williamsburg Full time

    Bowery To WilliamsburgWe are now looking for a dynamic and experienced Assistant Manager to join our team and help us continue to deliver outstanding service. Full Time position with an immediate start available.- A vibrant, collaborative work environment - days only / no nights- Staff meal and uniform provided- Reliable and enjoyable work in one of...

  • Assistant Manager

    2 weeks ago

    Melbourne, Victoria, Australia Bowery To Williamsburg Full time

    Bowery To WilliamsburgWe are now looking for a friendly, dynamic and experienced Assistant Manager to join our team and help us continue to deliver outstanding service. Full Time position starting in August.- A vibrant, collaborative work environment - days only / no nights- Staff meal and uniform provided- Reliable and enjoyable work in one of Melbourne's...