Trade Fund Order Services, Assistant Vice President

What you will be responsible for

As Trade Fund Order Services, Assistant Vice President you will- Account for the day-to-day management of a team and manage daily service delivery and production activities performed by staff. Work in conjunction with individuals on the team as well as up/downstream teams, stakeholders to ensure seamless processing according to the fund's policies, to ensure all SLAs are met. As well as, work collaboratively with management on migration, projects, KPIs, etc.- Ensure that the highest level of the Code of Conduct is displayed in self and Team's behavior- Provide appropriate management information as required to support business unit decision making- Support the 'Risk Excellence' culture within the business- Manages internal and client expectations and handles escalations effectively and comprehensively.- Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulation- Build trust and good relationship with stakeholders (up/downstream teams)- Ensure controls, checklists, procedures, and compliance requirements are met timely and accurately when delivering services to clients- Train, develop and motivate new staff, as well as complete performance appraisals.- Buildup measurable and visible performance ranking for the team.- To identify key talent, guide he/her to become a mature staff /role model of the team and assist the talent to move to next level.- To identify gaps/risks/pain points by reviewing the process and utilize technology to simplify current process and mitigate the potential risks.- Drive process-engineering and technology enabled transformation efforts to improve client experience across the segment (internal) based on KPI and error trending

What we value

These skills will help you succeed in this role- Motivation, team skills, ability to work under pressure, etc.- Self-Starter, Team Player, Team Builder, Infuse motivation, Team Management and Difficult conversation handling skills- Equal opportunity creator- Demonstrate level playing ground without any form of discriminatory behavior- Ability to accept feedback and work on it for individual development purpose

Education & Preferred Qualifications- Bachelors finance degree required.- Must have a minimum of 8 years of total related experience in the financial services industry preferably in Unit dealing- Experience in relationship management, strong verbal and written communications skills, and good presentation skills is a must.- Must possess leadership and management skills

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.