Senior Claims Consultant

5 days ago


Brisbane, Queensland, Australia Auto & General Australia Full time

Overview As a Complex Home Claims Consultant, you'll manage high-value, complex home claims and guide customers through challenging moments.
You will handle a portfolio of large loss claims (over $100K) with end-to-end service from lodgement to resolution, working with Home Assessors to manage contents, and temporary accommodation costs while delivering exceptional service that protects our customers' homes and peace of mind.
This role can be based at either our North Lakes or Kawana office.
What You Will Be Doing Triage Complex claims at the earliest opportunity, including pro-active claim reviews.
End-to-end case management of a portfolio of Complex claims, including priority identification and management.
Provide support with empathy and clear expectations setting with clients.
Respond to incoming customer calls and provide excellent phone service for lodging new claims and managing existing claims.
Obtain complete and accurate information regarding circumstances and damages surrounding the claim.
Liaise directly with external providers, including Engineers, Hydrologists, Fire Forensics, Restorers, Builders, Accommodation Suppliers and



  • Brisbane, Queensland, Australia Gallagher Bassett Full time

    Senior Claims Consultant - Motor & WarrantyJoin to apply for the Senior Claims Consultant - Motor & Warranty role at Gallagher BassettSenior Claims Consultant - Motor & Warranty2 weeks ago Be among the first 25 applicantsJoin to apply for the Senior Claims Consultant - Motor & Warranty role at Gallagher BassettIntroductionJoin our growing team of dedicated...


  • Brisbane, Queensland, Australia Aon Full time $90,000 - $120,000 per year

    Posting Description:Key responsibilities will include: Managing claims across a range of risk classes, such as Property, Public Liability or Professional Indemnity – you need to have good experience in at least one of these risk classes Collaborating with colleagues and management to ensure open communication Maintaining and building relationships with...


  • Brisbane, Queensland, Australia Aon Full time $90,000 - $120,000 per year

    Job Description:Key responsibilities will include: Managing claims across a range of risk classes, such as Property, Public Liability or Professional Indemnity – you need to have good experience in at least one of these risk classes Collaborating with colleagues and management to ensure open communication Maintaining and building relationships with...


  • Brisbane, Queensland, Australia Aon Full time $90,000 - $120,000 per year

    Aon is looking for experienced Legal professionals or Insurance Claims Consultants to join our claims team, supporting a portfolio of global and corporate clients. The successful candidate will provide full claims management support from start to finish and act as a subject matter expert, offering training and support to colleagues. You have the flexibility...

  • Claims Consultant

    4 weeks ago


    Brisbane, Queensland, Australia Sedgwick Full time

    Join to apply for the Claims Consultant - Loss of Income role at Sedgwick2 days ago Be among the first 25 applicantsJoin to apply for the Claims Consultant - Loss of Income role at SedgwickThe 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.By joining...

  • Claims Consultant

    4 weeks ago


    Brisbane, Queensland, Australia Sedgwick Full time

    Join to apply for the Claims Consultant - Loss of Income role at Sedgwick2 days ago Be among the first 25 applicantsJoin to apply for the Claims Consultant - Loss of Income role at SedgwickThe 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.By joining...


  • Brisbane, Queensland, Australia Auto & General Australia Full time

    OverviewAs a Complex Home Claims Consultant, you'll manage high-value, complex home claims and guide customers through challenging moments. You will handle a portfolio of large loss claims (over $100K) with end-to-end service from lodgement to resolution, working with Home Assessors to manage contents, and temporary accommodation costs while delivering...


  • Brisbane, Queensland, Australia Auto & General Australia Full time

    OverviewAs a Complex Home Claims Consultant, you'll manage high-value, complex home claims and guide customers through challenging moments. You will handle a portfolio of large loss claims (over $100K) with end-to-end service from lodgement to resolution, working with Home Assessors to manage contents, and temporary accommodation costs while delivering...


  • Brisbane, Queensland, Australia Crawford & Company Full time

    OverviewJoin to apply for the Senior Liability Claims Consultant role at Crawford & Company.Job description and responsibilities are described below. This role focuses on managing a portfolio of personal injury and property liability claims across most jurisdictions in Australia for corporate clients and insurers, from appointment through to settlement,...

  • Claims Officer

    2 weeks ago


    Brisbane, Queensland, Australia Pacific Claims Pty Ltd Full time

    OverviewAs a Claims Officer, you will be responsible for triaging incoming Claims. You\'ll work alongside our high performing and dedicated team of Loss Adjusters, and assist in progressing claims towards settlement. This role is Brisbane based.About Pacific ClaimsPacific Claims has been operating since 1995 and is a respected industry leader as Chartered...