Senior Claims Consultant

Aon is looking for experienced Legal professionals or Insurance Claims Consultants to join our claims team, supporting a portfolio of global and corporate clients. The successful candidate will provide full claims management support from start to finish and act as a subject matter expert, offering training and support to colleagues.

You have the flexibility to work from home and the office

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Key responsibilities will include:

• Managing claims across a range of risk classes, such as Property, Public Liability or Professional Indemnity – you need to have good experience in at least one of these risk classes
• Collaborating with colleagues and management to ensure open communication
• Maintaining and building relationships with insurers and the global Aon network
• Reserving and investigating initial claims
• Timely lodgement of claims
• Providing advice to clients with respect to claim mitigation and claim management
• Providing effective presentations to both internal and external stakeholders
• Managing the claim lifecycle from notification through to closure

How this opportunity is different

We are inviting experienced Legal professionals OR Insurance Claims Consultants to apply for a role within our experienced claims team, supporting a portfolio of global and corporate clients.

The successful person within this team will provide clients full claims management support from start to finish, in an advisory role.

This individual will take on the responsibility of being a subject matter expert to the client and Aon's wider company, offering training and support to colleagues.

Skills and experience that will lead to success

• At least 2 years legal background OR 3 - 4 years working as a Claims Consulting at an Insurer
• Experience taking on additional role responsibilities with the ability to take on senior tasks
• A strong customer service focus
• Strong prioritization and time management skills
• Well-developed verbal and written communication skills to drive positive outcomes with key stakeholders
• Outcome focused – able to overcome obstacles and deliver designated outcomes

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

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