Product Specialist

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
Job Function
MedTech Sales
Job Sub Function
Clinical Sales – Surgeons (Commission)
Job Category
Business Enablement/Support
Location
Notting Hill, Victoria, Australia
Job Description
About Surgery
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of wound closure? Ready to join a team that's reimagining how we heal? Our Wound Closure Team will give you the chance to deliver wound closure technologies and solutions to surgeons and healthcare professionals around the world.
Visit us at to see how your unique talents will help patients on their journey to wellness.
The Opportunity
The overall responsibility of this role is to build and maintain long term, favorable clinical customer relationships within key hospitals with clinical stakeholders, within a designated region and improve the efficiency & effectiveness of delivered healthcare services to patients through support and education.
Responsibilities
Develop and maintain key clinical relationships which foster product adoption.
Sell designated clinical products within a specific geographical territory using surgeon or account-based business plans which drive action and outcomes in a timely manner. Provide monthly objective and sales data which identify opportunities and risks and update to the Business Manager.
Develop education and training program for all accounts with the assistance of the team (TS, FSM, KAM, RSM, depending on location) and Professional Education solutions team.
Coordinate and deliver education sessions with JJM colleagues to support identified customer needs.
Attend and lead customer training events such as EmpowOR, SuturEd, Surgical Assistants Program.
Complete inventory counts in accordance with customer expectations and company policy.
Proactively report back orders and stock optimization to customers and suggest alternatives.
Build and participate in a strong collaborative JJM team across designated accounts which support strategic initiatives.
Build and maintain constructive and cooperative relationships with all JJM staff.
Conduct sales activity that develops customer confidence and meets their needs.
Meet the expectations and requirements of internal and external customers.
Educate clinicians and clinical staff to utilize uptake of new medical technology and develop KOL support of new products.
Actively participate in nominated training programs.
Develop self-learning strategies to maintain knowledge.
About You
Preferred minimum education: tertiary business or related qualifications.
Preferred area of study: postgraduate qualification in business, health science or related discipline.
Preferred related industry experience: previous sales experience is an advantage.
Medical device experience is valued but not a prerequisite; sales experience is highly regarded.
Self-starter and a collaborative team player with a positive can-do attitude.
Strong communication, organization and time management skills.
Why Choose Us
Competitive remuneration package
Continuous training and support
Award-winning leadership development programs
Inclusive, flexible, and accessible working arrangements
Equal opportunity employer supporting diversity and inclusion
Our Benefits
Up to 18 weeks of parental leave to support new parents
4 days of volunteer leave to give back to the community
Option to purchase up to 2 weeks of additional annual leave for extra time off
Enjoy a dedicated Wellbeing Day to prioritise self-care
Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
Access to an Employee Assistance Program for personal and professional support
Enhanced leave provisions for compassionate (caregiver) leave, up to 30 days of additional support
Life insurance coverage for added peace of mind
Great Place to Work Certification – 2024
Great Place to Work Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces. Johnson & Johnson - Australia and New Zealand were certified as a Great Place to Work in ANZ in its first year of participation.
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