Property Maintenance Technician

6 days ago

Newcastle, New South Wales, Australia Henderson Advocacy Full time

OverviewAbout Endeavour BuildWe're a Wealth Construction company.
Through our Maintenance Division we protect asset performance for investors, developers, and homeowners.
Every fix, finish and follow-up is about one thing: long-term value.This is a hands-on operator role for someone who loves getting jobs done—fast, clean, and to spec.The RoleOwn the end-to-end delivery of small works and responsive maintenance across residential properties managed by Henderson Asset Management and recently completed Endeavour Build homes.Day-to-day You'llResponsive Maintenance: Action work orders, make-safes, and urgent repairs with photographic before/after proof and clear notes in the app.Minor Works & Defects: Patch & paint, doors/hardware, skirting/architraves, tiling regrout/silicone, basic cabinetry fixes, minor concreting, glazing swaps, etc.Quality Finishes: Deliver neat, durable outcomes that reduce call-backs (first-time-fix mindset).
Scheduling & Admin: Receive jobs via our system, confirm ETAs, order small materials, close out with photos, labour & materials logged accurately.Trade Coordination (when needed): Identify when a licensed trade is required (plumbing/electrical).
Book approved subbies and verify completion to scope.Site Safety & Compliance: Follow SWMS/WHS, protect surfaces, leave sites spotless, and keep tenants/owners informed.What You'll BringMulti-trade capability: Carpentry, patch/paint, tiling/silicone, basic concreting, general maintenance.Speed + standards: You move quickly without cutting corners.Systems-friendly: Comfortable using job apps for scheduling, notes, photos, and invoicing inputs.Communication: Clear, polite updates to tenants, PMs, and owners.Problem solving: If it's broken—you fix it; if it needs a specialist—you line it up.How We'll Measure SuccessFirst-Time-Fix Rate (target = 85%)Response & Attendance SLAs (same-day acknowledgement; on-site within agreed window)Defect Close-Out Time (avg days to completion)Customer Feedback/CSAT (tenants/owners/PMs)Cost Control & Accurate Job Logs (materials + labour entered same day)Zero Safety Incidents & Clean Site HandoversWhy JoinFlow of quality work from the Henderson ecosystem.Clear scopes, clear systems, quick approvals—so you can actually get things done.Pride in workmanship that protects asset value (not churn & burn).
Backed by Endeavour Build + Henderson Advocacy—serious about standards and outcomes.Ready to build better?
At Endeavour Build, we don't just fix problems.
We protect performance, build trust and optimise returns.We're Henderson Advocacy, Australia's leading residential and commercial buyers agency, purchasing over $1 billion worth of properties and securing 83% of them off-market for our clients.
We\'re the rocket ship propelling wealth-building strategies for everyday Australians and ambitious investors.Our team doesn't just work hard; we create wow moments for our clients—whether it\'s at our incredible client events or through personalised investment strategies that change the game.
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