Remote Vision Manager

Remote Vision Care Sales Manager - 12 Month Fixed Term Contract
- Great Place to Work Certified - 2024
- Competitive salary package, flexible work practices, award winning benefits
- Continuous training and development

ABOUT THE COMPANY

THE OPPORTUNITY

As the Remote Vision Manager you will build and maintain virtual relationships with strategically identified accounts, with the goal of creating and growing customer value and building sustainable financial returns and growth for Vision Care.

You will shape the commercial and marketing communications strategy for Vision2U, provide product and clinical support for ACUVUE via virtual and digital channels, drive business partnerships with customers to grow the penetration of Contact Lens, and leverage education to promote the safe and effective use of our product range and assist customers in their continued education.

We're an environment geared for growth and innovation where you'll be encouraged to share your talents and expertise as you influence the industry and our retail partnerships every day.

RESPONSIBILITIES
- Identify key stakeholders and establish a cadence of virtual customer connections, including account performance check-ins, education, and clinical support.
- Conduct sales activity via digital platforms, developing customer confidence and meeting their needs.
- Perform performance reviews with priority accounts and proactively follow up and coordinate service initiatives, resolve customer complaints, and seek ways to add value to the account.
- Promote and ensure targeted customers are aware and utilize available digital platforms.
- Lead the sales strategy, including customer prioritization, engagement plan, and sale target management.
- Develop the marketing communications plan and work with cross-functional teams to execute targeted eDM campaigns.
- Work collaboratively with the PD and Marketing team to promote courses and events.
- Leverage PD and Marketing team to work through the barriers of making contact lens a sizeable portion of the customers business.
- Create and participate in the building of a strong collaborative Vision Care team across designated accounts, which support strategic initiatives.
- Actively participate in nominated training programs, develop self-learning strategies to maintain knowledge, and own personal development through the creation of a development plan which is time-bound and agreed to with the manager.

**Qualifications**:
ABOUT YOU
- Tertiary qualification in Business or a related discipline (preferred)
- Experience in remote sales, marketing or training & facilitation is highly valued
- Experience in strategic sales and account management - some healthcare and retail experience
- Proven success in customer management
- Customer and trade knowledge
- Knowledge and understanding of company brand strategies, target consumers, category data, consumer buying behaviour
- Strong decision-making skills
- Highly developed interpersonal skills, skilled in relationship management and networking cross functionally and externally
- Innovative thinking capability

COMPANY CULTURE
- Competitive remuneration package.
- Continuous training and support.
- Award-winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements.
- Equal opportunity employer, supporting diversity and inclusion.

WHY CHOOSE US
- Competitive remuneration package and continuous training.
- Supportive environment with award-winning leadership development programs.
- Inclusive, flexible, and accessible working arrangements for all.

OUR BENEFITS:

- Up to 18 weeks of parental leave to support new parents.
- 4 days of volunteer leave to give back to the community.
- Option to purchase up to 2 weeks of additional annual leave for extra time off.
- Enjoy a dedicated Wellbeing Day to prioritize self-care.
- Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities.
- Access to an Employee Assistance Program for personal and professional support.
- Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support.
- Life insurance coverage for added peace of mind.
- And much more...

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnso